Find Hotel with a Concierge in Palermo Historical Center

"This is an amazing original property in central Palermo located near the marina, great location. I thought breakfast would have been included given the price we paid for one night, but apparently not. Other than that, this is a high quality property, much better than the 3 stars advertised I would suggest, coming from someone who travels regularly. "

"All was good, just all the staff, including receptionists didn't speak English at all...but we made it thanks to Google translate but it took lots of time...Also the area looked pretty rough but no problems on my stay... "

"Great property in a great location! Lovely staff! "

"Our airplane was delayed several hours into Palermo and our host was very accommodating to wait on us and then help us find parking. The apartment was as advertised. It was a great location and once we parked our car, we went everywhere on foot. The kitchen was stocked with basic necessities and there were plenty of restaurants and markets nearby. This wasn’t the Four Seasons hotel, but it was a great value and had everything we needed for our 2 nights in Palermo."

"The suite was amazing and larger than many appartments I have lived in. It was very clean and fresh smelling with separate bedroom, lounge area and private WC (with separate bidet) / shower / wash basin. The lounge and bedrrom each had their own small balconies looking on to an enclosed courtyard. Staff were very friendly and helpful. Bit if noise from within building as hotel is part of a block of houses from what I coyld work out, but quietened diwn later in the evening. Very handy for the mai...

"To start, the staff is phenomenal! Truly, they go above and beyond!! The rooms are amazing, clean. Area is safe, cute restaurants around the corner. Minutes away from the markets and shops. Hop on hop off bus just across the street. Very safe to be in the evening. Great experience. "

"I don't know how this place has good reviews. We arrived at this place in high hopes after seeing the photos online and seeing positive reviews and with details like premium bedding. However, once we got there, it was all downhill. We were greeted by some person who let us in, opened the room for us and left before we could get settled and there was no one else in the place at all. Where do I start... The room was filthy with stains on the curtains and the bed. The "premium linens" were...

"I booked 3 double bed rooms for 3 couples. When we arrived we were directed to a different building which looked like a convent. It looked nothing like the photographs on the website. I went back down and questioned the man at the desk and was told that there was trouble with the water lines. We were unable to get the air conditioner to turn on. I went back down and asked for the remote control and was told that the unit comes on automatically at 20:00. I asked about a discount and was told...

"Well located, clean room. Would be nice to have some tea and coffee, though the manager did give us access to the kettle. "

"An excellent hotel in an ideal Palermo location ... the owner is a wonderful woman, incredibly helpful , courteous and kind."