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"We had planned to ski but changed plans due to weather. The location is perfect for ski season with the gondola attached to the hotel (it wasn’t up due to warmer weather) but everything in the hotel from the staff, dinner, breakfast was top notch. You didn’t really need to leave the hotel to do anything. "

"New, clean, excellent staff, modern. Onsen and the restaurant were amazing! Would visit again! "

"Nice hotel with nice staff. Love it’s connected to the shopping mall. "

"One of the smaller rooms we stayed at but staff was very friendly & informative."

"Amazing place to stay, location is second to none for ski in ski out access with really impressive ski facilities. Staff were pleasant and very helpful. Restaurants provided amazing dinning experiences including the morning buffet breakfast. Would highly recommend the private infinity Onsen provided on level 7 (at extra cost), of an evening the view of Mt Yotie was beautiful."

"酒店位置非常近車站，房間面積剛好，喜歡它設有大浴場，晚上2/F餐廳更有免費日式拉麵；另外酒店的職員很細心和有禮貌。"

"Nice stay with great breakfast "

"Spacious rooms and great location "

"We only stayed in Otaru for one night, but we would definitely stay here again. Hotel staff was friendly and accommodating. We got there early so they held our luggage for us and delivered it to our room while we were out. They even gave us umbrellas to use when they realized we didn’t have one. There is a Family Mart, shops, and places to eat within walking distance of the hotel. Bonus, they also have 2 washer/dryer machines and an ice machine on the second floor. "