Hotel Nord Otaru

4.0 star property
Riverfront hotel with a rooftop terrace and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Nord Otaru

Exterior
View from property
Front of property
Bar (on property)
Junior Suite, Non Smoking | Down comforters, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
The price is SAR 261
SAR 287 total
includes taxes & fees
8 Jan - 9 January 2025

Room options

Available filters for rooms
Showing 30 of 30 rooms

Executive Room, Non Smoking, Canal View

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Down duvet
Bidet
Separate bathtub and shower
Private bathroom
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Down duvet
Bidet
Separate bathtub and shower
Private bathroom
  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

Family Suite, Non Smoking, Canal View

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Down duvet
Bidet
Separate bathtub and shower
Private bathroom
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

Junior Suite, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Down duvet
Bidet
Separate bathtub and shower
Private bathroom
  • 39 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

Grand Twin Room, Non Smoking, Canal View

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Separate bathtub and shower
Private bathroom
Deep soaking bathtub
  • 57 sq m
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

Comfort Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Shower/tub combination
Private bathroom
Deep soaking bathtub
  • 15 sq m
  • Sleeps 3
  • 1 Large Twin Bed

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Private bathroom
Hair dryer
Separate bathtub and shower
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Private bathroom
Hair dryer
Separate bathtub and shower
  • 30 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 15 sq m
  • Sleeps 3
  • 1 Large Twin Bed

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 39 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 25 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Twin Room, Non Smoking (Type A, Eco Plan -No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Private bathroom
Hair dryer
Separate bathtub and shower
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

Standard Queen Roon, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Separate bathtub and shower
Private bathroom
Deep soaking bathtub
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, Non Smoking (Type A)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Shower/tub combination
Private bathroom
Deep soaking bathtub
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Down duvet
Bidet
Private bathroom
Hair dryer
  • 30 sq m
  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Refrigerator
LCD TV
Down duvet
Bidet
Private bathroom
Hair dryer
Separate bathtub and shower
  • 57 sq m
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

Twin Room, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Down duvet
Bidet
Shower/tub combination
Private bathroom
  • 25 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Twin Room, Accessible, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Down duvet
Bidet
Separate bathtub and shower
Private bathroom
  • 30 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Twin Room B

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard queen Room

  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 3 Twin Beds

Superior Twin Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Standard twin Room A

  • Sleeps 2
  • 2 Twin Beds

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

Executive River Twin

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

Grande Family Room

  • Sleeps 5
  • 2 Twin Sofa Beds and 3 Twin Beds

Accessible Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Grande Japanese Western Style Room

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

Similar properties

About the neighborhood

Map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031

What's nearby

  • Otaru Canal - 1 min walk - 0.1 km
  • Otaru Music Box Museum - 16 min walk - 1.4 km
  • Shin Nihonkai Ferry - 3 min drive - 2.2 km
  • Otaru Tenguyama Ropeway - 4 min drive - 3.8 km
  • Otaru Aquarium - 6 min drive - 5.7 km

Getting around

  • Otaru Station - 9 min walk
  • Inaho Station - 20 min drive
  • New Chitose Intl. Airport (CTS) - 77 min drive

Restaurants

  • ‪小樽ビール 小樽倉庫No.1 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪麻ほろ - ‬5 min walk
  • ‪ISO - ‬3 min walk
  • ‪小樽港湾センターシーサイドイン - ‬4 min walk

About this property

Hotel Nord Otaru

Upscale hotel near Otaru Canal
Located close to Otaru Music Box Museum and Shin Nihonkai Ferry, Hotel Nord Otaru provides a rooftop terrace, a garden, and laundry facilities. The on-site restaurant, sizzle, offers breakfast and lunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • 1 meeting room, a vending machine, and an elevator
  • A banquet hall, a front-desk safe, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 98 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • Refrigerators, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 1200 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2530 for adults and JPY 1430 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Sizzle

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1430 for children
  • Uncovered self parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Frequently asked questions

Is Hotel Nord Otaru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Nord Otaru?

Self parking is available for JPY 1200 per night.

What time is check-in at Hotel Nord Otaru?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Nord Otaru?

Check-out is at 11 AM.

Where is Hotel Nord Otaru located?

Situated in the historical district, this hotel is within 1 mi (2 km) of Otaru Canal and Otaru Music Box Museum. Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are also within 3 mi (5 km). Otaru Station is 9 minutes by foot and Minami-Otaru Station is 22 minutes.

Hotel Nord Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 513 out of 1003 reviews" "
Rating 8 - Good. 376 out of 1003 reviews" "
Rating 6 - Okay. 80 out of 1003 reviews" "
Rating 4 - Poor. 22 out of 1003 reviews" "
Rating 2 - Terrible. 12 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leon Tee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking the Otaru river. Walking distance from JR Station. Nice and spacious room for family.
Stayed 1 night in Dec 2024

6/10 Okay

MIN FERN

Traveled with partner
Liked: Cleanliness, staff & service
Right in front of canal. Walking distance to Lawson, main shopping street. Walkable to Otaru Station
Stayed 2 nights in Sep 2024

10/10 Excellent

Man Yeon

Stayed 1 night in Aug 2024

6/10 Okay

K L

Stayed 1 night in Jul 2024

8/10 Good

Hoi Lam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient for shopping
Stayed 2 nights in Jul 2024

10/10 Excellent

herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
Convenient location, walking distance to most of an attraction rooms are decent size and clean. Staff are friendly and parking is right in the hotel with fee
Stayed 1 night in Jun 2024

10/10 Excellent

Chang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from staff. Near to Otaru canal.
Stayed 1 night in Jun 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Vivienne

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

8/10 Good

Hongxin Randal, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just next to the canal and the brewery is a plus, but it’s a little far from the Sakaimachi shopping street. Rooms are normal but clean, hotel staff is friendly. Carpark is a little unexpected, using a parking conveyor lift but staff are on hand to guide you through the process
Stayed 1 night in May 2024

10/10 Excellent

Alvin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly and helpful staff, and easy to get around.
Stayed 2 nights in Apr 2024

10/10 Excellent

Naoko

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Some part of the side walks were slippery because covered with icy snow. I guess the local government doesn’t have any regulations to keep the sidewalks clear of icy snow.
Stayed 6 nights in Mar 2024

8/10 Good

Cale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Nord has an old style charm That matches with the art and ambiance of Otaru. The interior is modern with flairs of older architecture for artistic purposes and it pulls it off well. The room was clean, but a bit small even for Japanese sized people. I suggest to get something bigger than the comfort double room. Other than that, the Nord was just as good as any other Japanese hotel.
Stayed 5 nights in Feb 2024

10/10 Excellent

Tor Wo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Generally great service and accommodation. Breakfast buffet is perhaps a bit sparse.
Stayed 2 nights in Feb 2024

10/10 Excellent

Heather

Stayed 1 night in Feb 2024

4/10 Poor

TIAN SUAN

Traveled with partner
Disliked: Property conditions & facilities
Super small for 2 persons. Toilet smells
Stayed 1 night in Feb 2024

10/10 Excellent

Audrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely be back again.
The hotel room itself was lovely, had a nice view of the canal as well. I enjoyed the heated bidet and how there is a separate vanity area with an extra sink! The parking was ¥1200 a night, which we were fine with. But the hotel doesn’t seem to keep track of which cars have paid parking for an extended period so we were asked regularly if we were there for check in and to pay for parking before we were allowed to go to our designated spot. It could definitely be annoying to some guests, so have your parking receipt on hand to avoid the hassle of explaining! :)
Stayed 7 nights in Jan 2024

8/10 Good

Ho Yan

Stayed 1 night in Dec 2023

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nord Otaru, situated alongside the canal, provided an excellent experience. The spacious room accommodated our needs, offering comfort with a cozy bed and pillows, ensuring a good night's rest after our skiing activities. In close proximity, numerous shops line the street, offering confectionery snacks, cakes, and biscuits. The hotel staff were exceptionally helpful, providing clear directions when asked about nearby shops. Convenient parking was available at the hotel, costing ¥1,200 for the night. Despite a momentary lapse in misplacing my room card, the hotel's reception promptly returned it when I inquired, showcasing excellent customer service. Kudos to the staff!

10/10 Excellent

Sookyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

kgo

Liked: Cleanliness, staff & service, property conditions & facilities
Spaciouse, excellent ambientand perfect staffs
Stayed 1 night in Dec 2023

2/10 Terrible

Mei Leng

Stayed 1 night in Dec 2023

8/10 Good

Anna, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite #1 hotel in Otaru. Very well located and just mins walk to Otaru train station, Otaru canal, KFC & Sakaimachi street and I love the spread of their breakfast ❤️! I booked a Junior Suite and was given #611. I am disappointed cos the room looks dated and totally different from the pic shown on Expedia website. The only difference is there's an extra toilet. The Suite next door to mine is the one I wanted!
Stayed 2 nights in Dec 2023

10/10 Excellent

soon yee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Heng Heng

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023