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"Clean room, helpful staff, lovely bar food"

"Lovely hotel, staff and the rooms are decorated very well. Only downfall was the breakfast…the restaurant when I came down at 8:30am was a mess, barely a clean table, almost every table had plates with left over food…. The breakfast itself I am sure was precious days food warmed up. This is shame as I’ve had lunch there before and it was really good…. Perhaps there was a staffing issue, I don’t know. I’d still come back, however fresh breakfast next time please. "

"Pleasant stay, found the bed far too firm and so had an unsettled nights sleep. Otherwise all amenities were perfectly fine. Nice breakfast. "

"We loved our 2 night stay here, the restaurant was great (unfortunately couldn’t get a booking at Yu Pan Asian) and we loved that the outdoor pool was heated for swimming in winter. The spa facilities do get extremely busy and noisy on Saturday but Friday evening and Sunday it was really pleasant to use. Our massage treatments were amazing, very relaxing. We stayed in a Heritage double room, very comfortable and with lovely personal touches to the room. Could use a few hooks by door for big...

"Always good to be back"

"Great stat, nice and quite"

"The room I was given was an accessible room on the ground floor so asked to change. This cost more which wasn’t great but the place was v friendly. The dinner prices are high. "

"Great short stay. Our room oozed character and history, enhanced by top quality fittings. Bed was enormous and super comfy. Breakfast was absolutely spot on. Complimentary bottles(!) of gin and whisky and the posh shower toiletries topped it all off."