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"Friendly staff and great dinner."

"Beautiful view of mt fuji, staff was very nice and bed was comfortable"

"This is the second time my family has stayed at Highland Resorts and it has been a pleasure to stay here. It's located right near Fuji-Q park, shuttle bus to areas within Fujiyoshida, walking distance to Don Quixote/ Komeda Coffee/ Book-off among a bunch of other places. I highly recommend for a pleasant stay in the area to book with Highland Resort. We look forward to our next visit again. Thank you! "

"Loved staying at this almost 400 year old onsen! I stayed two nights, which was perfect for me on my little two week solo Japan adventure. My room with the private onsen was clean and spacious. The food… oh my lanta, THE FOOD. Amazing. Different breakfast and dinner every day/night. The service provided by staff like Mr. K Nagashino during service, check-in and check-out, was very hospitable. The private onsen was also a plus for me since I have a lot of tattoos and didn’t want to offend/be disrespectful to anyone (or pay for the patches they had available there since I would of had to buy like 12 lol) by using the public onsens. So I can’t speak on those. But it was very relaxing being able to look out into the mountains of Hakone on a rainy/snowy day from my in-room onsen. Just know that there is a road near those rooms, which didn’t bother me at all. My only hassle was getting there since I took the bus. But the employees at the bus stops/terminals were a big help in addition to using Google maps. Will definitely be back! And would 10/10 recommend!"

"The view from the hotel is absolutely stunning! The building and property were very clean, staff were friendly and the food was great. The only downside..the accessibility to local restaurants and public transport is by shuttle and you have to get a taxi for your return trip. "

"Really great Ryokan with impeccable service. This included dinner and breakfast and both were amazing."

"This place is by the last stop in the ropeway. It has impeccable decor and amenities. Recommend getting the in room tub on your balcony. They also have foot bath outside and onsen. The food in the dining area was very good and you get great traditional Japanese attire while you are there. Note: this is far from Odawara. If you come in they have a shuttle 3 times a day if you book in advance. That’s recommended over the city bus."

"Nice Mt Fuji view and affordable price. "

"Although the exterior and decoration is dated in the 1980’s, this hotel has been treated with respect and love. You cannot beat the location and the tranquility it offers. The service, food, onsen, and facilities are excellent. Breakfast is fantastic. The personal are polite and very helpful. If you are visiting Fuji, this is the best view and the best hotel by far."