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"Staff was excellent very polite & accommodating, property was very clean the entire building inside & out. No complaints 10/10 would recommend when staying in Kumamoto "

"Best location! Friendly staff!"

"If they have self-service laundry I would only stay here and nowhere else while in Kumamoto!"

"Great location, very attentive staff. Parking was very easy as you can pay for your stay and have in/out privileges. Entering the parking lot from the back road was a little more difficult since it is narrow and busy during the daytime"

"Breakfast is excellent for Japanese and the Kumamoto castle’s view from the room and from the cafeteria for breakfast is gorgeous. This hotel is 5 min walk from city hall, shopping/restaurant area and bus and street train stations."

"The room is tiny but well thought out and you don’t spend much time in the room anyways! The amazing breakfast buffet more than makes up for it! The breakfast had such a huge selection-even after 5 days, it was never boring. The only thing I would add is more fruit!"

"Great location, we could walk or take the tram easily anywhere. We liked the comfortable room and bed. Nice onsen. The breakfast had a good selection. Our only complaint is that the coffee is weak and terrible"

"Everyone on staff was super friendly and helpful to us. Room was spotless and comfortable. I would stay here again."

"Decent room size and walking distance to lots of eateries and shopping."