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CANDEO HOTELS KUMAMOTO SHINSHIGAI

3.5 star property
Escape to an oasis near Kumamoto Castle with attentive staff at your side. Refresh with dry cleaning services or unwind in the serene public bath.

Choose dates to view prices

Photo gallery for CANDEO HOTELS KUMAMOTO SHINSHIGAI

Public bath
Sauna
Lobby
Front of property - evening/night
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi
The current price is SAR 334
SAR 368 total
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Private Spa Suite

Private Spa Suite | In-room safe, blackout drapes, soundproofing, iron/ironing board

Private Spa Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
  • 46 sq m
  • Sleeps 8
  • 4 Twin Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Twin Room with Sofa Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
  • 22 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for King Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

King Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Single Use

In-room safe, blackout drapes, soundproofing, iron/ironing board

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

Corner Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Corner Twin, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Corner Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
  • Sleeps 4
  • 2 Twin Beds

View all photos for King Room Single Use, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

King Room Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
  • 21 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Triple Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
  • 30 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Deluxe Twin (For 3 People Use) Non-Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin (For 3 People Use) Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Corner Twin Room, Non Smoking, (For 3 People Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Corner Twin (For 3 People Use) Non-Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Corner Twin (For 3 People Use) Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room with Sofa Bed, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Triple Room with Sofa Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
  • 30 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Corner Quadruple, Non Smoking

Deluxe Corner Quadruple, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Corner Quadruple, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
  • Sleeps 8
  • 4 Twin Beds

View all photos for Double Room, Non Smoking

In-room safe, blackout drapes, soundproofing, iron/ironing board

Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Quadruple, Non Smoking

Deluxe Quadruple, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Quadruple, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
  • Sleeps 8
  • 4 Twin Beds

View all photos for Business Double Room Single Use, Non Smoking

Business Double Room Single Use, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Business Double Room Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Corner Twin, Non Smoking

Deluxe Corner Twin, Non Smoking | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Corner Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Detached private bathroom
Shower/tub combination
Hair dryer
Bidet
  • Sleeps 4
  • 2 Twin Beds

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Exterior

Dormy Inn Kumamoto Natural Hot Spring

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,006 reviews
The price is SAR 304
SAR 335 total
includes taxes & fees
21 Feb - 22 Feb
Dormy Inn Kumamoto Natural Hot Spring

About the neighborhood

Map
8-7 Shinshigai Chuo, Kumamoto, Kumamoto, 860-0803

What's nearby

  • Sakura Machi Kumamoto - 5 min walk
  • Kumamoto-jo Hall - 5 min walk
  • Kumamoto City Hall - 8 min walk
  • Kumamoto Castle - 14 min walk
  • Kumamoto Station Tourist Information Center - 3 min drive

Getting around

  • Fujisakigumae station - 18 min walk
  • Kumamoto Airport (KMJ) - 50 min drive

Restaurants

  • ‪松屋 - ‬2 min walk
  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪すき家 - ‬3 min walk
  • ‪立ち呑み タマヤ - ‬1 min walk
  • ‪メイドカフェQT - ‬1 min walk

About this property

CANDEO HOTELS KUMAMOTO SHINSHIGAI

Hotel near Kumamoto Castle
CANDEO HOTELS KUMAMOTO SHINSHIGAI provides amenities like an indoor public bath (no minerals) and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a 24-hour front desk, and luggage storage
  • Smoke-free premises, a vending machine, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 380 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 50-inch flat-screen TVs with satellite channels
  • Heating and housekeeping

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Offsite parking within 1640 ft (JPY 1300 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 2530 per person

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Spa

  • Indoor public bath (no minerals)
  • Outdoor public bath (no minerals)
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 39
  • Grab bar near toilet
  • Toilet grab bar height (inches): 25
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom (not in room)
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 per person
  • Nearby parking fee: JPY 1300 per night (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel
CANDEO HOTELS KUMAMOTO SHINSHIGAI Kumamoto
CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel Kumamoto

Frequently asked questions

Is CANDEO HOTELS KUMAMOTO SHINSHIGAI pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

As of 16 Safar 2025, prices found for a 1-night stay for 2 adults at CANDEO HOTELS KUMAMOTO SHINSHIGAI on 26 Safar 2025 start from $98.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Limited spots are available.

What time is check-in at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Check-out is at 11:00 AM.

Where is CANDEO HOTELS KUMAMOTO SHINSHIGAI located?

Located in Chuo Ward, this spa hotel is within a 15-minute walk of Shinshigai Shotengai and Kumamoto Castle. Sakura Machi Kumamoto and Kumamoto-jo Hall are also within 10 minutes. Fujisakigumae station is 18 minutes by foot and Kumamoto Station is 25 minutes.

CANDEO HOTELS KUMAMOTO SHINSHIGAI Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 478 out of 677 reviews
Rating 8 - Good. 137 out of 677 reviews
Rating 6 - Okay. 38 out of 677 reviews
Rating 4 - Poor. 14 out of 677 reviews
Rating 2 - Terrible. 10 out of 677 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Winnie Yeung

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, new and clean facilities. Good value for money.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel- good-sized room (felt brandnew; we stayed in a 4-bedder), classy PJs, comfortable beds, very clean bathroom, above-average breakfast, clean his/hers (with separate key) onsen. Definitely good value for money. Highly recommended.
Stayed 1 night in Dec 2024

8/10 Good

Arun, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. Roomy rooms for Japanese style hotel. Great condition of facilities. Only bummer was a no tattoo policy for the hotel spa, which impacted me as a western tourist
Stayed 1 night in Dec 2024

8/10 Good

Dr. Dereece

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Dec 2024

8/10 Good

Kwong Chiu Richard

Liked: Amenities
It’s clean and tidy
Stayed 4 nights in Dec 2024

8/10 Good

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs very helpful, smart and caring
Stayed 2 nights in Dec 2024

10/10 Excellent

MING FAI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we stayed for one night only, the hotel is good to stay, very convenient, close to public transport and easy parking. Sky spa is wonderful!
Stayed 1 night in Dec 2024

10/10 Excellent

MIN, CALVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Paulman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to everything. Nice walking streets closed to cars. Clean and quiet rooms.
Stayed 3 nights in Nov 2024

10/10 Excellent

ching cheng

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Bill

Stayed 3 nights in Oct 2024

8/10 Good

Hui, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms with convenient access to shopping and food options. -1 star for the bathroom as it’s a tight space.
Stayed 1 night in Nov 2024

10/10 Excellent

gadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few time. This time I tried the spa. Absolutely fantastic! I slept really well after a visit to the spa and sauna. The staff were very nice and helped me get a taxi each day. Since I have been learning some Japanese and trying to speak it they seem more friendly. Except the breakfast guy he’s all business lol
Stayed 1 night in Oct 2024

8/10 Good

Ingela Catrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Hung Ping

Stayed 2 nights in Oct 2024

10/10 Excellent

kouji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Surasit

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good
Stayed 1 night in Oct 2024

2/10 Terrible

Wing Wah

Stayed 2 nights in Oct 2024

8/10 Good

Bill

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed here a few times. Room is spacious with a shower. No coffee you will have to go to 7/11 and get the all in one coffee cup (sandwiches there are amazing ) Didn’t try the spa not sure how welcome naked old white guys are. The staff seem to be uncertain about having a white guy in their hotel. They are nice but speak softly. All in all you can’t go wrong with this hotel. The covered streets just outside are something to experience.
Stayed 2 nights in Oct 2024

8/10 Good

kAZUNARI

Traveled with group
Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Hanyin

Stayed 2 nights in Oct 2024

10/10 Excellent

Chi Shing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
擁有無敵大浴場的酒店
酒店位置方便，就在市電辛島町附近，check in 時升級了大房間，房間很乾淨整潔，露天浴場很棒，唯早餐一般
Stayed 1 night in Sep 2024

10/10 Excellent

seung min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Shuk Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, excellent space arrangement, comfortable room setting, efficient check in & check out arrangement, plus nice staff team. Also convenient location.
Stayed 3 nights in Sep 2024