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"It was good. The room was spacious and the service we got from the staff pre and at check-in are flawless. It can be a bit of a challenge to get to the hotel from JR Kumamoto station with luggage as the tram is always full of people the station. But I really like the fact that it's close to the shotengai area and there are a lot of shops, restaurants and game centres around. "

"A very good hotel for self-driving tourists."

"Wonderful view of the castle straight from the window. Very convenient location for visiting castle and ginza, and plenty of place to eat close to hotel. Only negative is I cannot park our car in the hotels parking lot due to it being long, although it's a regular size car. Offsite parking was not convenient and its a hit and miss and very tight parking spots."

"The breakfast buffet, had a lot of options to eat from. They also had horse meat ? Yum "

"Very nice place, clean and easy to access to anywhere nearby, especially for the Kumamoto Castle. Will come back when I will be here again! Highly recommended."

"Very clean room and friendly front desk service"

"Fabulous location for public transport shopping and dining"

"Staff was excellent very polite & accommodating, property was very clean the entire building inside & out. No complaints 10/10 would recommend when staying in Kumamoto "

"Great location, very attentive staff. Parking was very easy as you can pay for your stay and have in/out privileges. Entering the parking lot from the back road was a little more difficult since it is narrow and busy during the daytime"