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Mitsui Garden Hotel Kumamoto

4.0 star property
Hotel with a 24-hour front desk, near Kumamoto Castle

Choose dates to view prices

Photo gallery for Mitsui Garden Hotel Kumamoto

Lobby
Lobby
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Vending machine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry
The current price is SAR 190
SAR 230 total
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 50 of 50 rooms

View all photos for Standard Double Room - Single Use, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room - Single Use, Non-Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room - Single Use, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room - Single Use, Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Adjoining Double Rooms - Non-Smoking, Non-Connecting Rooms

In-room safe, desk, blackout drapes, iron/ironing board

Adjoining Double Rooms - Non-Smoking, Non-Connecting Rooms

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Adjoining Twin Rooms - Non-Smoking, Non-Connecting Rooms

In-room safe, desk, blackout drapes, iron/ironing board

Adjoining Twin Rooms - Non-Smoking, Non-Connecting Rooms

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 4 Large Twin Beds

Kuma Bear Room (Standard, 1 bed Double) Non Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Moderate Twin Room - Non-Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room with Sofa Bed - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Moderate Twin Room with Sofa Bed - Non-Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room - Single Use, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room - Single Use, Non-Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Kuma Twin Room with Sofa Bed - Non-Smoking

Moderate Kuma Twin Room with Sofa Bed - Non-Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Moderate Kuma Twin Room with Sofa Bed - Non-Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Queen Room - Single Use, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen Room - Single Use, Non-Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Queen Bed

Kuma Bear Room (Standard Twin + Sofa Bed) Non Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Deluxe , 2 beds (+ extra), Non Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for KUMA Room® (Twin)

In-room safe, desk, blackout drapes, iron/ironing board

KUMA Room® (Twin)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room - Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room - Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room - Single Use, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room - Single Use, Non-Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room - Single Use, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room - Single Use, Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Double Bed

Kuma Bear Room (Standard Twin) Non Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room - Single Use, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room - Single Use, Non-Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Large Twin Beds

Kuma Bear Room (Standard, 1 bed Queen) Non Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room - Non-Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 2 beds (+ extra), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard , 2 beds (+ extra), Non Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Kuma Twin Room - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Kuma Twin Room - Non-Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 1 bed Queen, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard , 1 bed Queen, Non Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior , 2 beds , Non Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 1 bed Double , Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard , 1 bed Double , Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Double , Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard , 1 bed Double , Non Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 2 beds , Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard , 2 beds , Non Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room - Non-Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room - Single Use, Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen Room - Single Use, Non-Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Queen Room - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen Room - Non-Smoking

Highlights

Air conditioning
Refrigerator
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Toilet with electronic bidet
Shower/tub combination
Hair dryer
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Double Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

In-room safe, desk, blackout drapes, iron/ironing board

2 Double Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Room [Single Occupancy] - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen Room [Single Occupancy] - Non-Smoking

  • Sleeps 1
  • 1 Queen Bed

View all photos for KUMA Twin Room with Sofa Bed -Non smoking (Only 3 people)

In-room safe, desk, blackout drapes, iron/ironing board

KUMA Twin Room with Sofa Bed -Non smoking (Only 3 people)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Double (Single Occupancy) -Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double (Single Occupancy) -Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate Twin Room- Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Moderate Twin Room- Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room [Single Occupancy] - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room [Single Occupancy] - Non-Smoking

  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Double (Single Occupancy) - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double (Single Occupancy) - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Queen Room-Non smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen Room-Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room-Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Twin Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

In-room safe, desk, blackout drapes, iron/ironing board

2 Twin Rooms,Adjacent Or Opposite (Non-Connecting) Non-Smoking,(for 4 People),

  • Sleeps 4
  • 4 Twin Beds

View all photos for Kuma Twin Room-Non smoking

In-room safe, desk, blackout drapes, iron/ironing board

Kuma Twin Room-Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room with Sofa Bed - Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Moderate Twin Room with Sofa Bed - Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room-Non smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room-Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard , 2 Beds (+ Extra)

In-room safe, desk, blackout drapes, iron/ironing board

Standard , 2 Beds (+ Extra)

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe , 2 Beds (+ Extra)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe , 2 Beds (+ Extra)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for KUMA Standard Queen Room

Combined shower/tub, deep soaking tub, hair dryer, slippers

KUMA Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for KUMA Standard Double Room

Combined shower/tub, deep soaking tub, hair dryer, slippers

KUMA Standard Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
1-20, Kouya Imamachi, Chuo-ku, Kumamoto, Kumamoto, 860-0012

What's nearby

  • Sakura Machi Kumamoto - 4 min walk - 0.4 km
  • Kumamoto-jo Hall - 5 min walk - 0.5 km
  • Kumamoto City Hall - 11 min walk - 1.0 km
  • Kumamoto Castle - 17 min walk - 1.4 km
  • Kumamoto Station Tourist Information Center - 2 min drive - 2.4 km

Getting around

  • Kumamoto Minami Station - 2 min drive
  • Kumamoto Airport (KMJ) - 53 min drive

Restaurants

  • ‪Cafe&bar SHAHRUL - ‬3 min walk
  • ‪すき家 - ‬3 min walk
  • ‪辛島厨房 - ‬2 min walk
  • ‪アパホテル熊本桜町バスターミナル南 - ‬1 min walk
  • ‪中華旬菜燕燕 - ‬2 min walk

About this property

Mitsui Garden Hotel Kumamoto

Upscale hotel near Kumamoto-jo Hall
Close to Kumamoto Castle, Mitsui Garden Hotel Kumamoto provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a reception hall
  • A front-desk safe, an elevator, and a vending machine
  • A banquet hall, newspapers in the lobby, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 225 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • Refrigerators, children's slippers, and coffee/tea makers

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,200 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • Elevator

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The self-parking fee is JPY 1200 per night until March 31, 2025.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 per person
  • Self parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mitsui Garden Hotel Kumamoto
Mitsui Garden Kumamoto
Mitsui Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel
Mitsui Garden Hotel Kumamoto Kumamoto
Mitsui Garden Hotel Kumamoto Hotel Kumamoto

Frequently asked questions

Is Mitsui Garden Hotel Kumamoto pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mitsui Garden Hotel Kumamoto?

Self parking is available for JPY 1200 per night.

What time is check-in at Mitsui Garden Hotel Kumamoto?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

What time is check-out at Mitsui Garden Hotel Kumamoto?

Check-out is at 11 AM.

Where is Mitsui Garden Hotel Kumamoto located?

Located in Chuo Ward, this hotel is within a 5-minute walk of Shinshigai Shotengai and Kumamoto-jo Hall. Sakura Machi Kumamoto and Kumamoto City Hall are also within 15 minutes. Kumamoto Minami Station is 21 minutes by foot and Fujisakigumae station is 21 minutes.

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Mitsui Garden Hotel Kumamoto Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 420 out of 1003 reviews
Rating 8 - Good. 393 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hospitality and service
Stayed 3 nights in Feb 2025

10/10 Excellent

Barry

Everyone on staff was super friendly and helpful to us. Room was spotless and comfortable. I would stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ean Suat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance to the shopping street, plenty of food choices. Easy public transport to tourist attractions such as the castle, gardens etc.
Stayed 2 nights in Dec 2024

10/10 Excellent

Deepti

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast! Nice location … helpful staff
Stayed 1 night in Nov 2024

8/10 Good

TERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly; but the room is small; parking is off-site and need to walk 10 minutes
Stayed 1 night in Feb 2025

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
As a business type hotel, the room is quite spacious that there is enough room to open 2 suitcases. The room is neat & tidy. Walking distance to attraction nearby like Kumamoto Castle & Sun Road Shin Shigai shopping arcade. Staff with communicable English but not well trained to provide proper information to make misunderstanding.
Stayed 2 nights in Mar 2025

4/10 Poor

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all friendly. Room and property were clean. Amenities we're good. Bed is stiff, but that's common. A/C didn't work and only blew out hot air. Had to open the window instead.
Stayed 1 night in Mar 2025

10/10 Excellent

Yijun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location &service
Good location for transportation,good service.
Stayed 2 nights in Oct 2024

10/10 Excellent

JIA YING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception and nice room.
Stayed 2 nights in Jul 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good. Room is little bit small though. Staff very friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute!
Stayed 3 nights in Jun 2024

8/10 Good

Sui Kai

Clean👍Breakfast is very rich😋
Stayed 1 night in Jun 2024

8/10 Good

kyoko

Liked: Cleanliness, staff & service, amenities
The location but not the room The bathroom is very small needs updating !
Stayed 3 nights in Oct 2024

8/10 Good

Yu-Hsuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need check-in by self, even ordered from hotels.com
Stayed 1 night in Nov 2024

10/10 Excellent

kim foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very pleasant hotel with many eateries within walking distances. a bit dated but very well kept.
Stayed 2 nights in Mar 2024

8/10 Good

MASAMICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient in a town
Stayed 1 night in May 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location next to the Sakuramachi bus stop from the airport bus line. It is also a 5min walk to the red and blue line bus and shopping arcade with lots of shopping and restaurants. The staff was really helpful in arranging extra days for me to stay (since I was there during the typhoon). Stayed in the Kumamoto room which was really cute! Maybe if they gave a couple themed Kumamoto cookies it would have been perfect. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Jens

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Oct 2024

8/10 Good

kozue

Liked: Cleanliness, staff & service, property conditions & facilities
M N/A
Stayed 2 nights in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Room size was typical. Good for one person but pushing it for two people. Toiletries were slightly dated and showing age.
Stayed 1 night in Apr 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Kumamon Details
Booked the Kumamon themed room. Thought it would be a bit more better detailed to charge extra. The room detail on bed and table were nice. The Kumamon mug cups were nice too. But the bathroom was lacking in detail other than the shower curtain, that felt lazy. Maybe put more Kumamon details in the bathroom area and entry way. The twin room with extra bed also felt small. Very low to the ground and uncomfortable.
Stayed 1 night in Jun 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Don’t get Std Double Room for 2 pax!
This was a launching point to visit Takachiho Gorge abs Mt Aso. So thankfully we were out most of the time. If u are travelling as a couple, pls do not book the Standard Double room. The savings is NOT worth it. Better go for the Standard Twin. It was so crammed without even a side table and a lamp fixed on the headboard which your head would have a little accident with if 2 pax slept on the bed. I think the location is ok. It’s close to some of the major attractions and shopping belts, but I would prefer to be either closer to the Kumamoto station as there are more shopping there is that is your thing. Otherwise it’s a short tram ride there from your hotel. But it’s the size that made me drop my rating for this. Should not market the room for 2 pax. Apparently there is parking onsite, but as u was driving a SUV, there is not enough headroom to get in. So I had a discounted off site parking which was about 10mins walk away and next to a mall with a bus interchange.
Stayed 2 nights in May 2024

10/10 Excellent

Y

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

TAKESHI

Liked: Cleanliness, staff & service
駐車場が遠いのが難点。それ以外は、◎
Stayed 2 nights in Mar 2025

10/10 Excellent

Dawei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025