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"The hotel is nice but they should work on cleaning service when customers are there "

"Many positives about the hotel - comfortable bed, great shower, good size room, easy check-in, nice breakfast. Unfortunately, the hotel could use an update. There was a large stain on the small sofa in our room, there were stains on the hallway carpets, the chairs in the breakfast area were worn and stained, the one elevator was missing the button to push, and the iron we borrowed was unsafe with the plug being broken. It was nice enough to book again but I'd probably look around a bit and see...

"Great location, friendly staff. The gym is very well equipped, but small. "

"This hotel is lovely in all aspects "

"Great location, close to Piccadilly, tram and buses. The breakfast, coffee and drinks were delicious and the staff very friendly and open to help."

"Nice apartments "

"Staff were amazing. Very helpful especially when we thought we had missed one of our trips the receptionist was very helpful"