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"A consistently great place to stay. From the wonderful staff to the comfort of the room to the beautiful meals on the restaurant, it has been great each time I have stayed. "

"Liked the location, connected via underground to the mall. Breakfast is great. Wonderful staff who are very helpful. "

"Our go to places when in Manila ! Both the City Garden and City Garden Grand hotels are top notch properties Located in a very accessible place in Makati. You can’t go wrong for the price at City Garden! Excellent."

"Ok"

"Great hotel I will absolutely come back again. Staff is very friendly and kind. I had many options of food and if that was not good enough you are a walking distance to shopping mall and other food options. Abby was that one greater me at the front desk and checked me out when I left very personable and did a good job upselling me on other amenities. When I get back I will for sure stay there again. Oh one more thing the serving staff and cooks were also prompt and efficient. I would hire all of them to be on my team in a heartbeat 😁😁 "

"I cannot say enough about how enjoyable our stay at Makati Shangri-La was. From the second we stepped through the door we were met with helpful smiling faces. We did our check-in in the Horizon Lounge and had small bites while waiting for everything to be finished. We stayed in the suite which was beautifully decorated and had all the space and amenities one might hope for. We loved the matching robes and slippers. The bed was incredibly comfortable and the pillows were just right. The shower was large and the water pressure was great. The his and hers sink was incredibly convenient. The breakfast buffet was stellar, with traditional Filipino options as well as Indian and Japanese just to name a few. I might as that the coffee was top notch. Our stay was over my birthday and when we came back to the room that night the staff had left a beautifully plated chocolate cake and a plate of macarons on the table in the seating area of the suite. It was such a great surprise. I later found out that had we done lunch in the lounge they would have brought it out then, but I think the surprise of finding it after a great day out made it that much better My flight out got pushed back 12 hours, and i rebooked the room for an extra night, which was super easy thanks to the wonderful staff Again I can’t brag enough about how great the experience here was. I’m excited to experience the other Shangri-la properties around the world and they will be my first choice if available "

"Friendly staff"

"I will be returning to I’M hotel. It’s very grand and lovely. I love the pool area the most. "

"Tremendous curtious staff very helpful also fixed my accommodation up moved me to a better room etc Very appreciated it "