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"Not only the hotel but also the hotel staff are outstanding."

"The bathroom is a little outdated, carpets are dirty, curtains needs to be wash."

"Location is very convinient to shops and dining. Very friendly staff."

"I pre-paid for two rooms for two nights. When my wife arrived she was told that BSA Tower does not rent on a short-term basis and that there were NO rooms available. They said that they didn't know that you could still reserve and pay for a room. She asked about a refund and was told they knew nothing about that. I have sent a number of emails to the manager and have received no response."

"The front desk staff were so friendly and accommodating. I told them we were there to celebrate my mother’s 94th birthday at a restaurant nearby. When we hoot to our room. The room was decorated with a happy birthday sign and she was given a thoughtful cake. I appreciate the extra effort to make my mother feel special on her day."

"Staff were great very helpful and welcoming. Amazing stay "

"Great place to stay when visiting Makati. The Whiskey and Cigar bar is a good place to grab a drink and a good cigar if you like that. Otherwise the pool bar is a nice quiet place to get a drink and unwind. The rooms are very nice and the staff are very friendly. "

"Nice staff great hotel and clean"