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"Our staying in this hotel was truly amazing. Staff was very nice, everything was clean and they were cleaning all the time. Everything was set when we arrived, guy from reception drove us to the room at a small hotel what was very helpful since we came around 4am and resort is very big. Room was clean and spacious, same with bathroom. They were cleaning the room everyday and our room was clean and smells amazing after we came back from pools or beach. There was a lady asking guests about quality etc every day, she was also very nice. Food was great too, dont worry to make reservations to other restaurants in resort its free of charge. They charge only for lobster menu 25$(we tried and it was amazing) and same at the beach restaurant. We couldn’t believe there was so many people in the resort and maybe 10 in this restaurants. We tried spa as well and it’s totally worth the money. We definitely came back. Thanks for beautiful staying"

"Wonderful stay. Immaculate hotel, lots of food choices and plenty to do. Beach is great, you can spend days just snorkelling in the bay! Only downside - like most places in Egypt - is the constant sales pestering, but they are polite when you turn them away. The hotel is making loads more upgrades too, so will definitely return! "

"Good"

"Had a great two weeks here with my wife to celebrate our birthdays. Special mentions for Lily and Shika from the Animation team. They were awesome. Ahmed "Freddie" from Victoria Pub for his hospitality. Also The staff and Chef in Felucca Seafood restaurant were amazing. Food in a la cartes was tremendous. Our room was cleaned and restocked by Rabea who was superb. All the staff from the Buffet were amazing, too many to name individually but couldn't do enough for us. Will visit again. Great Hotel. Alan "

"Very beautiful hotel with own beach and very friendly and professional staff. "

"Excellent clean and amazing service "

"I’ve stayed at the royal suite, Excellent hotel, friendly staff and very helpful,excellent room. Outstanding things: 1. We arrived very late at night 12am, They kindly prepared a complimentary dinner at our room for us, which was extremely helpful as all restaurants were closed. 2. The heated pool at the suite is amazing and it was such a standout that it will make us come back again specifically for this feature. "

"Close to the beach."

"I’ve never been to an all inclusive before where everything costs extra - from fresh orange juice at breakfast to ice cream. It’s a real shame because the hotel has nice facilities but it’s ruined by the fact they’re trying to get more money out of you. The bar closes at 11pm and if you ask for more than two drinks (served in tiny glasses) the staff are often very rude to you. We’ve been to many all inclusive hotels and I’ve never experienced it before where the bar staff are so impolite. One barman slammed my mum’s drinks down because she asked for more than two. The food is ok but there’s often very large queues, which again we haven’t been used to at hotels of this standard. Sales people constantly go round the poolside trying to sell you trips and excursions, which is understandable but sometimes stops you from being able to relax. In the evening, the only area to sit and have a drink is by the entertainment, which is very loud. I think the hotel would benefit from opening another bar area or having the mini disco away from this main entertainment area. Due to these issues this hotel really doesn’t feel like a 4 star hotel. We’ve been to lots of similarly rated hotels (including other hotels in Egypt) and this is unfortunately the worst we’ve experienced in a while. If they improve their management and stop charging extra for everything this could be a great hotel!"