8/10 Good
Helen-Marie
20 January 2025
Liked: Cleanliness, amenities, property conditions & facilities
Safe haven in HURGHADA. Lovely beach and pools. Staff mostly helpful, a couple (waiter at beach and main inside bar) are too familiar or rude eg. mimicked my accent which I didn’t find amusing after the upteenth time. Security, front desk, cleaning, gardening and Wok staff very professional. Omelette maker very grumpy which spoilt breakfast experience. Food is great quality and choice. One swimming pool is always in shade which is a shame as are the expectant crows at the beach after food. Pool bar staff and lifeguards very helpful. Animation team only interested in local tourists so don’t really interact with others and still make a noise at pool when nobody is doing the planned activity. Cocktails are hit and miss but beer is good as is the mint green tea. Excursions enjoyable but the beauty service was so pushy and disorganized, they really upset me and didn’t want to return for other treatments or spa which spoilt that aspect of my trip. All in all an enjoyable stay, excluding the beauty service which should be more honest about their services/staff competence and dishonest pricing.
Helen-Marie
Stayed 7 nights in Jan 2025