Find Resorts & Hotels with Spas in Kuroto

"Staying here was a delight."

"Food is good breakfast buffet "

"Thank you to all staff at the Hotel Gracery Ginza for a wonderful week long stay. We had 3 bookings for that week and asked if we could stay in the same room without checking in and out. The friendly staff at the front desk looked into it and since all our bookings were in the same category room they combined the reservations to one so that we could just check in once for the whole week. We loved that the staff were very attentive to our needs such as lending us an extra lamp for the room. We also loved the snack station with coffee juice and Japanese snacks in the lobby. We highly recommended your hotel when we got back home to our friends who are thinking of visiting Tokyo in the near future. "

"Stayed at the hotel in 2016 and returned because I liked the location and price"

"We had an amazing stay here! The property was beautiful and super comfortable. The room was really nice and big for the four of us. We had a bay view room. We had dinner at the Le Jardín restaurant downstairs and the food was great too. The pool was huge and clean. All the staff were super friendly and helpful. In particular, the morning we were checking out, our daughter realized she had lost her backpack days earlier, sometime between on our trip from Asakusa to Disney Tokyo. As we went downstairs to check out a woman from hotel staff helped us check the hotel to see if we had left it in the lobby or restaurant that first day. She wasn’t able to locate it, but instead of giving up she kept searching and called the transit system and was able to actually track down the backpack and give us directions on recovering it at a metro station. It took her a solid 30 minutes or more to locate it. She went way above and beyond. We wish we had gotten her name so we could personally thank her again and give her the recognition. It was around check out time on March 27 if she can be discovered with this information. Thank you for making our trip to Disney and Tokyo so wonderful!"

"Wr haf a great time at the APA hotel. It had everything we needed."

"Staff was quite focused on customer service. Access to the Shinagawa train station was quite convenient. Though there was an extensive renovation and construction going on it was easy to maneuver. "

"Great property, high-end, total luxury experience"

"Great breakfast!"