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"Great location to getting into town and going around the tourist areas "

"Enjoyed the stay, staff were very friendly and helpful. Although the Gym had limited equipment, having access to weights would be have been nice. Lovey Christmas vibe throughout my December stay. "

"Perfect place to stay within the airport terminal so no need for a transfer. The airport itself has to be one of the best in the world to spend a night before a flight, excellent shopping and loads of places to eat. The hotel it’s self is exceptional for an airport hotel "

"Very convenient touch down spot in Tokyo as the Shinagawa train station also has the bullet train for additional regional travel and the subway for around Tokyo sightseeing. Lots of choices for dining and the top storey bar has amazing view of Tokyo at night and is a great place to hang out. "

"Onsen was fabulous"

"About a ten minute walk from Shinjuku station, which takes you out of the craziness but is still convenient Rooms are not super small Comfortable Towels and water delivered each day with more amenities available "

"Excellent service, from checking in, luggage transfer services, room service. The hotel is very convenient to everything one would want or need All the above and a great view to boot. "

"In the heart of Shinjuku, relatively safe around the hotel. "

"The fact that you don’t have to pay for onsen because this hotel has one is a plus. Bathroom is clean and love the amenities. Make sure to look at the square footage of the room when booking. Some rooms with double beds are small and no closets. Luggages can be stored under the bed.The breakfast buffet is really good and there is also a restaurant in the hotel."