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"This hotel is simply beautiful with so much unique artwork and murals all over the places. Service was very prompt and professional. The front desk staff, Kimberly, was extremely helpful. She coordinated a transfer from their hotel to Merida, stopping by Chichen Itza and Izamal; gave us great instructions on where to visit in Valladolid; and assured us to use their free cave. We enjoyed everything she suggested.  As we had to leave early in the morning to beat the crowd at Chichen Itza, we didn't have the opportunity to have their breakfast, but they prepared a complimentary lunch box for us, which was a really nice touch. Some stuff for consideration of improvement was 1) having some lighting at the staircase. (Our room was located on the second floor and had to be accessed using the outside staircase—it was too dark and hard to walk.) 2) having a larger mirror in the room or bathroom. Overall, we really enjoyed our stay and regretted we stayed only for one night. We'll definitely go back!"

"The staff were wonderful. They made excellent suggestions and helped arrange some of our reservations. The rooms were extremely clean and comfortable. Easy to walk to many of the attractions. Wonderful place"

"Great place about 3/4 mile from the center. I really appreciated that they asked if I wanted my room cleaned or not. Who needs a new towel every day?! Floors in the room and the bathroom are very slick if they Our wet at all. The man who works there and speaks good English was incredibly helpful! If you walk on the parallel Street either north or south of the street the hotel is on, it’s way easier because the sidewalk is wider. Very kind staff."

"Thank you!"

"Maravilloso. Seria hermoso que el letro del nombre sea a corde de Valladolid "

"I can’t wait to come back again one day! The staff was amazing, Jose at the front desk was so helpful. The included breakfast was tasty. You could walk to Chichén Itzá pyramids from the hotel. "

"Rented the villa 2 rooms. Was perfect for our stay. It rained, so it was humid."

"It has one of our favorite restaurants in Valladolid. "

"Whole experience very good. Staff very friendly. We really enjoyed our stay and would recommend to others."