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"Very warm welcome from reception, room spotlessly clean and comfortable. Amazing poached eggs for breakfast and Paul was great at reception fir Checkout! Looking forward to coming back! Thanks "

"It was great value for the price. The hotel has clearly been recently refurbished. The room was spacious, modern and comfortable. The bed was very firm but that suited me. Air con/heating options. Good sized TV. Modern bathroom with a good shower and very hot water (but an unnecessarily odd and impractical tap in the basin!) I'd be happy to stay here again for the price I paid."

"Spotless room, surprisingly quiet for a very busy central part of Newcastle. Security in reception was reassuring. "

"No issues. Hotel was directly opposite the train station and central to everywhere on foot. Loads of pubs, restaurants nearby as well as the main shopping area a short walk away. "

"Certainly not the ritz but the staff couldnt do enough to make our stay comfortable. Beds were comfy, rooms warm. Water pressure a bit low in the shower but it was clean and close enough to city centre. You get what you pay for and to put our heads down at night and get showered it was a perfect room for us. "

"An ideal place for an overnight, just a 10 minute walk from central station. Staff were amazing, very welcoming and chatty. Room was comfortable, with a great bed."

"Very clean. The only problem is that the room was a bit noisy. I could hear what sounded like slamming doors or vibrations which woke me up at 2.00 am. Can't get back to sleep. Apart from it being noisy everything else was fine."

"The Newcastle staff were so great. Jessica checked us in and took the time to recommend a museum and show us how to get there on the map. Anna very cheerfully stored our bags for us while waiting for the train. Everyone so friendly. Hotel is a big worm but very clean and the spa/pool excellent (we went both in the evening and next morning!). Pleased to find we’d been upgraded and the room was about big enough for a herd of bison. All great value for money and we loved our stay. "

"Just amazing as always. Check in was so simple. The receptionist who checked me in was lovely and even when I requested a few things she done it no bother. Nothing was too much hassle for her. Used the spa the following day and the girls on the desk there were great as well. This is the 3rd time staying here and it has never let us down. We are already looking forward to our 4th stay. "