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"Our experience there was lovely. Everyone was very kind and helpful. The room was beautiful. However the shower walls were glass... Pretty see through. Makes it difficult if your not there with someone your very close with. "

"Great location, walking distance from many shopping malls, restaurants and Hangzhou mass transportation system. Always clean and well maintain instalations."

"Room spacious and facilities adequate. Balcony overlooking Qian Jiang is particularly nice. Can view Hangzhou Stadium by night. Watching people doing exercises early in the morning along river promenade is relaxing."

"I stayed in two different rooms on consecutive nights. The first was great, while the second, I had an equivalent room that didn’t have well-working air conditioning. It was somewhat humid, though not hot. The room was overall just slightly less clean than the other one on a different floor. I thought that was odd for its inconsistency in experience."

"住房一流, 早餐九流, 餐廳完全零服務. 附近新開發, 如只是作商務, 不是好選擇. 房間十分好, 前台服務亦不十分清楚周邊配套. 晚餐及商場太新, 沒什麼選擇 WIFI 不太順. "

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"It's price and the staff was friendly. The breakfast was good as well."

"前台接待小姐的语气，还有介绍以及讲解非常的不友好，很差。得在接待这方面重新培训，再过几年就是奥运会了，这样的态度接待，真的丢脸，怎么说凯瑞大酒店，也算是正规的酒店，不是民宿。"