Chalets in Isla Mujeres

"Everything was accessible."

"Beautiful resort. One of my favorites in Mexico. Food is good, great service, entertaining…Beach is great too. Few things I didn’t like: No privacy door to the bathroom, it’s such an inconvenience when traveling with family. Not only there is no privacy when taking a shower, but it also doesn’t prevent noise or light coming out the bathroom when someone uses it at night. Second: I do not recommend manicure services at their spa. My daughter and I decided to treat ourselves to mani/pedi, and the job they did was laughable. I didn’t make a big fuss, it is what it is, but please know the quality is not there. Especially for the price they are charging. I probably would of filled and polished my nails way better myself. Other than those couple of things, everything was great. We certainly be back. "

"We had an amazing stay at this hotel and would absolutely it! Pros: • The heated pool and multiple Jacuzzis made swimming enjoyable at any time of the day. • The hotel has separate pools for adults, families, and young children, which was great for different preferences. • Room upgrade—we were upgraded to a one-bedroom apartment, which was the best thing ever! We had a stunning ocean view, though the living room was a bit noisy due to the generators in the back. Fortunately, this did not bother the kids Helpful Tips: 1. Take the cargo ship to Isla Mujeres —It’s only $30 per adult round-trip and just a four-minute walk from the hotel. The ship is large, super stable, and you won’t feel the waves at all. It’s a much better experience than the smaller, expensive boats we saw sailing by. 2. Book restaurant before your trip—When we arrived, the earliest available dinner reservation was 9 PM for the rest of our stay. I recommend booking at least two weeks in advance. However, we got lucky by asking in person about cancellations and managed to dine at 7:30 PM one night and 8 PM another night. 3. Timeshare presentation—The hotel offers free gifts for attending a presentation, but it takes around three hours. If you’re not interested, just politely decline—they aren’t pushy at all. 4. Pool chairs go fast!—People reserve poolside chairs by 8 AM, so if you want a good spot, wake up early to claim one. There aren’t enough for the hotel’s capacity."

"Such an exclusive property! Great rooms wonderful staff amazing restaurants and such a family friendly resort! Loved our stay and highly highly recommend!"

"The staff made you feel like you’re a rock star we loved that. The only think is the shower tub was not cleaned very well and the sheets had stains before we sleep on the bed. Otherwise everything else was amazing . "

"Swim up pool room was outrageous! Property was clean and well taken care of! Staff we all very caring and very personal. Only knock I had which is super picky is all the restaurants food selections were limited and everything we ate needed more seasoning. It was all pretty bland. The entertainment director there needs a raise! The events were fun, creative, and kept us coming back for more! "

"The staff were excellent and always ready to accommodate. Everyone was so pleasant and friendly. Russell from El Mar was exceptional. As was Brenda. We met many couples that came back year after year."

"One of the best hotels I have stayed at, just amazing and would defo recommend and return. A bit of a drive from airport and taxi was very expensive "

"Everything was great. Heated pool food service!"