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"The room is a bit small, but you get what you pay for so it’s fair enough. The washing sink is half blocked, so water flows down the sink very slow. The dining area on the ground floor is nice. also you can get hot water there which is very useful. The location is very close to the tube station and the hotel is located in a shopping area which is very convenient to get things you need. Overall, I still think it’s a place to stay taking into account the price you paid. "

"The staff were welcoming, efficient and friendly. The bed and bedding were very comfortable. The room was quiet. All fittings and fixtures worked properly. Overall, a hassle-free experience. I would stay here again."

"Very nice hotel "

"This hotel was closed when I got there, I was left stranded by your company…….I bought and paid for this so needless to safe I need my money back ASAP, I am 88 years old and to have this happen to me was not acceptable, how did this happen? I decided to take a cab from Heathrow to the Ramada Inn at Hounslow east, cost me £40-, and to find I did not have a room after a long flight from San Diego, was so disappointing."

"Unsure why previous reviews were negative. I found the stay comfortable and enjoyable with free access to the onsite spa and pool. The restaurant features exclusively Asian cuisine and was excellent. Only drawback is there is no breakfast service before 9:00am. Very good value for money "

"I only stayed for a few hours awaiting a very early flight, so did not require much in way of service. As a disabled person I was delighted to find a chair with adjustable height. Very rare i deed. The size of the hotel was not kind to my knees, but I couldn't blame the hotel for that. It would mean that I would not wish to be a long term guest though."

"Heathrow T5 was wonderful! "

"Good value for money , in a good location for the picadili line , and free parking "