Find Cheap Hotels in Ha Long Bay

"We booked and requested (in writing) a high-level room with pool and ocean view (which is what we paid extra for); Room wasn’t on a high level, and guest relations started arguing it was (while we witnessed the guests before us checking in 2 floors higher); The room didn’t have a pool view; The room’s television connections didn’t work; The balcony could not be used as it stank outdoors. We had to spend time complaining, were frustrated the room wasn’t as promised and TV didn’t work. We changed...

"I had great experience with property and their staff. They were very polite and helpful "

"Breakfast was excellent. "

"New and comfortable property, nice pool area view."

"The property is beautiful and in the off season the price was reasonable. The breakfast is over the top, lots of choices. The coffee was the only breakfast issue and the staff needs to be trained in this area, it was often cold or prepared improperly. The beach is wonderful but the area behind the lounges needs to be cleaned, it looked terrible. The construction on the port side was super loud and created industrial smell that was unpleasant. Because of that the pool on the construction side...

"its just alright "

" Good. kindly staffs."

"The hotel was clean and staffs were friendly. When we were there, it was very quiet and nice. We stayed in the bay view room. The sunset was beautiful and the night view was fun. However, we expected the spa in the hotel as we saw the hotel has a spa on hotels.com hotel page and realised on their site it says “coming soon”. It was a bit disappointing. Apart from that, we were happy throughout. Thanks for hosting us."