Find Hotel with a Concierge in Guanajuato

"It was a wonderful stay! The hotel provided vip tickets for drinks at a near location. The staff was friendly and amazing! "

"The property is beautiful and the staff were all friendly and helpful. We really appreciated the offer of tequila upon check-in. The only downside at check-in was that our room was on the fourth floor with no elevator, and lugging our luggage up the stairs after a long day of travel was not fun. The woman who showed us to our room offered to help, but I wasn't going to ask HER to lug my luggage... We also wished we could have had a place to enjoy a drink while we awaited our car service, but we...

"This was my second stay at this hotel and the experience was exceptional again! Friendly staff, VERY quiet, delicious food at the restaurant and cafe, immaculate grounds, and walkable. Valet parking was convenient, quick, and effortless. My only complaint was that we were not made aware that the pool would be closed for maintenance on our second day until the morning of. We were looking forward to spending time at the pool/rooftop, so if we had known on our first day that it was going to be...

"Staff was wonderful"

"Excellent customer service!"

"it is not to far away from down town and buses go by very often "

"Good"

"Charming little hotel. Loved the decor. Felt trapped in the 1800s. There was some confusion about my Expedia perks I had paid extra for including free breakfast and a free welcome drink. Eventually was credited for my free breakfast but never received my free drink. "