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Hotel Balcón del Cielo

3.0 star property
Hotel with a 24-hour front desk, steps from Guanajuato Funicular

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Photo gallery for Hotel Balcón del Cielo

Superior Double Room, 2 Queen Beds, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Basic Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Room, 1 Double Bed, Balcony, City View | View from room
Front of property
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is SAR 257
SAR 308 total
includes taxes & fees
25 Mar - 26 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room, 2 Queen Beds, Balcony, City View

Superior Double Room, 2 Queen Beds, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 2 Queen Beds, Balcony, City View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
Wardrobe or closet
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Balcony, City View

Superior Double Room, 1 King Bed, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed, Balcony, City View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
Wardrobe or closet
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite, 2 Queen Beds, Balcony

Superior Studio Suite, 2 Queen Beds, Balcony | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Studio Suite, 2 Queen Beds, Balcony

Highlights

Terrace
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
In-room safe
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
Wardrobe or closet
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Balcony, City View

Room, 1 Double Bed, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Balcony, City View

Highlights

Balcony
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
In-room safe
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, City View

Highlights

Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
In-room safe
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Carretera Panoramica Pipila S/N, Colonia Centro, Guanajuato, GTO, 36000

What's nearby

  • Alley of the Kiss - 7 min walk - 0.5 km
  • Union Garden - 7 min walk - 0.5 km
  • Juarez Theater - 8 min walk - 0.5 km
  • University of Guanajuato - 10 min walk - 0.7 km
  • Mummies Museum - 5 min drive - 3.5 km

Getting around

  • Bajío Intl. Airport (BJX) - 27 min drive

Restaurants

  • ‪Casa Valadez Anfitrión & Gourmet - ‬7 min walk
  • ‪La Trattoria Ristorante Italiano - ‬8 min walk
  • ‪Don Olé Karaoke Bar - ‬7 min walk
  • ‪Bora Bora - ‬8 min walk
  • ‪Restaurante "Casa Colorada - ‬10 min walk

About this property

Hotel Balcón del Cielo

Hotel near Union Garden
Located close to Guanajuato Funicular and Juarez Theater, Hotel Balcón del Cielo provides a shopping mall on site and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • A front-desk safe, concierge services, and coffee/tea in the lobby
  • A 24-hour front desk, smoke-free premises, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Balcón del Cielo have amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets and daily housekeeping

Languages

English, Spanish

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8.6 out of 10, Excellent, 1,006 reviews
The price is SAR 241
SAR 289 total
includes taxes & fees
25 Mar - 26 Mar
Hotel San Diego

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (MXN 200 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Shopping mall
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Iron/ironing board on request
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 per person
  • Uncovered self parking fee: MXN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

Property is also known as

Balcón Cielo Hotel GUANAJUATO
Balcón Cielo Hotel
Balcón Cielo GUANAJUATO
Balcón del Cielo
Hotel Balcón del Cielo Hotel
Hotel Balcón del Cielo Guanajuato
Hotel Balcón del Cielo Hotel Guanajuato

Frequently asked questions

Is Hotel Balcón del Cielo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Balcón del Cielo?

Self parking is available for MXN 200 per night.

What time is check-in at Hotel Balcón del Cielo?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Balcón del Cielo?

Check-out is at 11:00 AM.

Where is Hotel Balcón del Cielo located?

Located in Zona Centro, this hotel is steps from Guanajuato Funicular and Juarez Theater. Alley of the Kiss and Union Garden are also within 10 minutes.

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Hotel Balcón del Cielo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 95 out of 156 reviews
Rating 8 - Good. 40 out of 156 reviews
Rating 6 - Okay. 11 out of 156 reviews
Rating 4 - Poor. 5 out of 156 reviews
Rating 2 - Terrible. 5 out of 156 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

cesar joel

Liked: Cleanliness, amenities, property conditions & facilities
It has very nice facilities, very clean and quiet, as well as a beautiful view of the city and very good service.
Stayed 1 night in Jan 2025

10/10 Excellent

Siavash

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Staff members were very helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this place is a pleasant place to stay with lots of benefits. The biggest benefit is having VIP access to the funicular. Rooms were kept tidy daily and staff was friendly. Location is perfect, with lots of places nearby to see and dine in.
Stayed 6 nights in Nov 2024

6/10 Okay

Yesica

Liked: Cleanliness
Disliked: Staff & service
Beautiful hotel and area. My only concern is I paid for the room with the hot tub and the water didn’t come out. I kept telling the clerk if they could help with this. The clerk said that’s how it is and it’ll come out eventually. It never came out, it’s not worth paying extra for the room with the hot tub.
Stayed 1 night in Dec 2024

8/10 Good

Thomas

Liked: Property conditions & facilities
Great views. Noise from town could be heard despite distance. Funicular passes made the location work well for us. Carrying luggage up 3 flights to get early Uber before staf arrived was toug.
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Guanajuato
Good hotel at TOP of Funicular. A bit hard to find if arriving by car. Parking is the Monumento de Pipila parking - quite inexpensive. If you like staying out later than 9pm, then get ready to walk up the funicular (not an issue for us). Bring earplugs as hotel is in a public area and can be somewhat noisy.
Stayed 2 nights in Oct 2024

4/10 Poor

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
The shower water I couldn’t control it. The staff lied about the sliding door wasn’t a let to lock because of security reason. What about my security? Small rooms, really hard mattress. No parking included you have to pay extra for parking, they give you a small discount. You have to park your car really far away and lonely place. There is a lot of stairs if you travel with kids or elderly it’s an inconvenience.
Stayed 1 night in Jan 2025

6/10 Okay

YASUTOSHI

Disliked: Cleanliness, property conditions & facilities, room comfort
Significant Noise
we had Significant Noise at night until 3am due to something event at Pipila hill. we couldn’t sleep. since pass for cable car was very useful and valuable, I was disappointed about the noise.
Stayed 2 nights in Nov 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay again
Stayed 1 night in Aug 2023

8/10 Good

Kathleen

Liked: Cleanliness, property conditions & facilities
Very nice clean rooms but so worth it with the beautiful view!
Stayed 3 nights in Sep 2023

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
This property is located up the hill so ensure you plan your day around the schedule of the funicular (trolley thing that transports you from the central area up to the hotel, which is next door to Monumento Al Pipila). The hotel does give you a complementary pass so you get priority and unlimited trips. We didn't find this to be an issue. We did have to take the callejones (side streets with stairs) up to the hotel in the evening. We never had an issue but it could be a risky area at night, even though there are cameras and lighting. Another minor thing is that we did have to wait to get into the hotel a couple evenings as there was no one at the desk and they locked the front door. Within 15 minutes someone did eventually come. The room was large, clean, and more quiet as you were a distance from the downtown area. The views from the room were amazing, as you could see the beautiful colours of Guanajuato!
Stayed 3 nights in Nov 2024

10/10 Excellent

MIRNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an incredible experience!! I would definitely stay again. Love the Funicular availability to guest, fast and friendly check-in and staff.
Stayed 1 night in Dec 2023

8/10 Good

CARLA

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. The staff was super nice and friendly. This place is in the perfect location with a beautiful view. Will definitely be visiting again.
Stayed 3 nights in Oct 2022

10/10 Excellent

YUKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As this hotel located nearby pipila, from the balcony views are awesome. Also easy to access the reception. I really enjoyed staying balcony all day long.
Stayed 1 night in Sep 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
It is in a spectacular location with a great view. The downtown area is only a short train/tram ride away which you get unlimited rides on for staying at the hotel. The staff were all very nice.
Stayed 2 nights in Jun 2023

10/10 Excellent

Bernardino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Nov 2023

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from this hotel are amazing! Enjoyed the free access to the funicular. The hotel is super close to el Pipila monument.
Stayed 4 nights in Aug 2022

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room i had only had view of half the city..and it was not the half that could see downtown
Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect view of Guanajuato City! Just go up some stairs and you’re at the Pipila monument where you can also find food stands, souvenir stands, etc. Perfect when you’re craving a night snack. I believe the latest they’re there is 10p. With your stay at this hotel, you get unlimited rides on the Funiclar. They also have coffee at your disposal anytime at the lobby.
Stayed 7 nights in Jul 2022

6/10 Okay

Francisco

Liked: Cleanliness
Disliked: Amenities
Great location. Balcony/terrace great for enjoying good coffee/wine. Staff was attentive, friendly, but there was not hot water on demand. Eco-goal using solar water heaters is not for hospitality applications; during our stay; hot water was available only between 10:30 hrs to 17:00 hrs ( 5 pm). Few amenities can make up for the lack of hot water on demand.
Stayed 3 nights in Sep 2022

6/10 Okay

Aaron

Liked: Cleanliness, property conditions & facilities
Staff is friendly, location is great with low city noise, access is a challenge, avoid breakfast. The location is great if you want to stay away from the noise of the people and activities going on in the city and still be very close to everything. The downside is the access to the hotel, if you come from the city's downtown (which will be the case most of the time), you have to use the funicular (cable car), the hotel will give you priority passes which will help you avoid the lane. But, beware, it closes at 9:40pm and 8:40 in the weekends, so you'll have to walk your way up, and is a steep climb with very dark and lonely alleys. So if you plan to visit town at night, you'll have to Uber or climb. The easiest access for your transport to the airport will be up, at Pipila's monument, and that's another set of stairs to climb, and no bellboy, at least none available when we requested help. So be ready to climb 4 sets of stair carrying luggage. If you get to the lobby after 2pm and want coffee, you'll only find cold coffee, not one day during our 7 nights was there hot coffee available. We requested 2 extra towels on day one, and had to remind front desk until we got them at the third day. We ran out of cable TV for a couple of days and no one knew why or how to fix it, it just came back couple days later. We opted for breakfast included, and is not bad, but don't expect variaty, the same every day, chilaquiles with some protein, sweet bread and juice and cofee.

8/10 Good

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene una vista hermosa a la ciudad, el hotel incluye transporte en el fonicular durante tu estadía, en años pasados te incluían desayuno en el restaurante Casa Valadez, lo cual extrañé en este viaje, las almohadas no son cómodas, pero en general todo es aceptable, tan aceptable que sigo llegando al mismo hotel desde hace 15 años.
Stayed 1 night in Mar 2025

4/10 Poor

Luis Manuel

Liked: Cleanliness
Disliked: Staff & service
No tiene estacionamiento propio uno paga por su estancia, el folicular lo abren de 10am, la estancia o la habitación la debes dejar a esa misma hora.yo no me volvería a quedar.
Stayed 1 night in Mar 2025

6/10 Okay

??

Liked: Cleanliness, staff & service, amenities
スタッフの対応も良かったし部屋も清潔でしたが、部屋の壁が薄いのか隣の声が丸聞こえでした。お隣さんが夜中の12時過ぎに帰宅して、廊下や部屋でもMAXのボリュームでおしゃべりしていて全然寝つけませんでした。部屋の安さを考慮すれば、眺めもいいし、冷房も付いていてお得でしたが、2泊とも眠れなかったので、残念な気持ちになりまた。
Stayed 2 nights in Mar 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025