Search Cottages in Frosterley

"Lovely hotel in an excellent location. Staff are friendly and helpful, hotel was excellent and has some character. Just booked another trip to this hotel for my next visit."

"Everything was brilliant, staff were great,excellent breakfast."

"Very relaxing area lovely walk, very pleasant village. Very tasty food and good menu clean room. Plenty of parking spaces. We will be back again. "

"River view"

"Lovely hotel great staff comfy mattress just perfect for an overnight stay"

"9.5!! I’m deducting 0.5 for the sausages and eggs! What happened! Jokes aside, it was great. "

"Lovely hotel, quiet. Added bonus of spa and breakfast and dinner were fab. "

"The unique experience of staying in a castle"

"I would like to have given 5 star for service as when we ordered food from the bar the staff were attentive, polite and very friendly and couldn’t do enough for us. However earlier in the evening I called the restaurant from the room to book a table, when I had only said hello I was met with a very abrupt ‘the line is terrible’ to which I stated ‘I’m sorry I’m calling from one of the phones in the rooms’. I then proceeded to request a table and again very abruptly told we have nothing until 8.30/8.45. I really felt like it was too much trouble and didn’t feel welcomed at all. I booked the table initially for 6 people, we were I fact part of a lager group of around 20 people staying at the hotel for an event we were attending the next day. Having spoke to the other people in the party we decided against it and ate from the bar instead. I would not recommend anyone to book to dine at the restaurant based on this encounter. Also may I add that most of the tables were not occupied from around 7pm until the time we were told we could eat from so I don’t understand why we couldn’t get a reservation either. Very disappointing experience. "