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"The positives: excellent breakfast, location, ambience. The negatives: no response to three consecutive identical emails requesting early check in. All were ignored. The housecleaning was sub standard and rushed by employees who didn't care. We had a four night stay and on the third day after being out until 4pm, returned to find the room had not been serviced. Had to request this to be done. The day after, the room had not been done at all. Went to reception and was told that it would be done...

"Great if you need to be close to train station and for the price can’t go wrong!!"

"Charming "

"When we checked in at that time they are doing some renovations and construction. But the room is clean although quite small. I love the free coffee and teas. I love that it is just stone away from the main train station in Vienna"

"The hotel room was pleasantly large so we had lots of space. The only negative is in our room the bathroom had a window that overlooks the main bedroom space. So when a person takes a shower, anyone in the bedroom can see everything despite the frosted glass. This is an issue if a family is staying there with grown children."

"Easy access to metro. Clean. Big. Nice kitchen."

"Unable to check in due to system issues. No support on site. Hotel refused to refund a room i couldn't access. "

"Good"