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"Fantastic hotel. The rooms were modern and clean and spacious. Breakfast was slightly limited but still really good. "

"Great Services "

"Great service and staff"

"All was good and was happy with my bag being able to be kept at concierge till we checked back again a week later. However my team of 5 were upset and unhappy when breakfast manager refused to let me take some bfast to go as it was too early and the manager at the bfast WAS INFLEXIBLE AND SAID NO DUE to company policy . U need to have hotel fix this nonsense and bad customer service as they would not let me take food to go when I COULD NOT EAT AT 6..30 am and this was very wrong !! Will appreciate a response all 5 of us booked in 3 rooms experienced this bad unusual behavior. We were NOT EATING AND TAKING TO GO !!"

"Really awesome stay. Staff was extremely kind and helpful. Located right outside of Chinatown and a quick 3 minute walk to the train station. "

"Location of this wonderful western style hotel, adjacent Yamashita park and short walk to China Town, was a bonus. The real pleasure, and why I'll be back, were the plushly appointed room -- with a long, deep bath!! -- and the personable, professional staff. Concierge went out of her way to promptly arrange parking and luggage storage tho we arrived hours early plus dinner reservations nearby. Monte Cristo breakfast (ham, cheese melt) was clincher. Five star accommodation that lives up to its reputation. "

"This hotel is lovely and very close to Narita. A shuttle is offered, be aware that it stops running prior to late flight arrival. The room was nice and clean, not huge, but large enough to get around the bed without running into things. The breakfast was excellent!!! They had a good variety of items and the beef was the best meat I had tasted in months."

"Great stay! Thanks so much. My suggestion would be to arrive at the buffet earlier for fresher food"

"10 min walk to Yokohama Station, not an issue if travelling light. Comfortable bed, clean facilities, nice amenities, convenient coin laundry, enjoyed the public bath. Only thing is I wish we had 2 keys so my roommate didn't have to come along or wait in the room to open the door when I wanted to go to the bath, for example. The key is required to have power in the room. Maybe they would have given me an extra if I asked? Anyway, perfect and affordable stay. Friendly staff."