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"Loved everything great service had everything we needed in a a hotel will stay again!"

"I was pleasantly surprised when I got to our hotel. It looked better in person. The facility was very clean, and the staff were very helpful. The only issue I could find was with the breakfast options. It could've been better. There weren't any halal alternatives to the pork sausages, and no breakfast pancakes or crepes, or made to order omolettes. That would've been awesome. But, the overall experience was one to be remembered. I will definitely choose to stay here again. Thanks so much!"

"This was a great hotel and I would stay here again if I go back to Japan!"

"Absolutely beautiful hotel"

"I would highly recommend this hotel the staff was amazing they communicated very well and answered questions and concerns. They area is nice good food and convince story’s. Assessable to the train station which is plus. Definitely will be coming back "

"Great hotel!"

"Spa is fantastic"

"Really great location with the train and bus literally outside the front door. Very courteous and helpful staff. Spacious room. Nice pastries and cafe next door in the bldg and two 7-11s within one block. Nice guest spaces for patio dining and kitchen, tea coffee etc, coin laundry and gym. Only problem was my room was too warm and ac didn’t cut it (in December) but heard from friends staying nearby at other hotels were having same issue so possibly because they keep the bldgs so warm in the winter? Otherwise everything was great. Will come back again."

"The diverse and quality breakfast buffet at Ocean Terrace restaurant impressed me during my stay at Intercontinental Yokohama Grand. Initially, I dined outside the hotel, but I found the breakfast to be exceptionally enjoyable and would return. I celebrated my birthday at the French restaurant Azur, which exceeded my expectations with its exceptional food and service. The hotel staff consistently provided prompt and professional assistance via email. The first-floor staff members I interacted with were friendly and supportive. Notably, a housekeeping staff member demonstrated exceptional attention to detail and respect for customers’ space and privacy. Although the facility conditions were not ideal due to years of use, my room on the higher floors with a harbor view and ample space was spacious enough. I recommend this hotel to those visiting Yokohama."