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"On arrival all seemed well, informed about the hotel going through a refurbishment, and was informed that my room had been finished... Great !! Um not so fast, I had booked a queen room I think it was 109 as soon as I opened the door I could see a very large stain on the carpet, I thought it was odd for a newly refurbished room. Then into the bathroom and the toilet seat wasn't usable barely attacnhed the sink, shower and tiles wearnt clean. Into the bed room, wardrobe with no hangers, large gaps in the blinds, very dodgy looking stains on the towels... It goes on and on. Changed rooms, this was an improvement from the last, but still not great. Everything is in poor condition or not working at all."

"So the hotel over all was good but we stayed in the best Western part down the road and we had a terrible nights sleep due to the celing being so thin we had people above us a 11pm deciding to bang around drag furniture and just be as loud as they could. I was doing the london marathon the next day and needed sleep but couldnt "

"Everything we expected and paid for "

"N/a"

"Property is Very Convenient and safe Thank you"

"Great room, amazing food, lovely staff"

"Mattress was old and uncomfortable, sink plug leaked, "

"Absolutely excellent service! Thank you! "

"very friendly and helpful staff enjoyed my visit "