Find all hotels by Swallow Hotels in Durham

"Good contact before trip; fast check-in; quiet room at back of hotel; decent size room and well-appointed bathroom. Good breakfasts. Every single member of staff was welcoming, saying hello in what seemed a very genuine way: spirits seemed good, gave impression of being a happy workplace, which makes guests feel comfortable."

"I thought this was a great hotel. Everything was in excellent condition and very clean and comfortable. Walking distance from the train and metro service is five minutes and there are lots of chain and non-chain restaurants and take away nearby. Room had a table and chairs for eating at or working. Only qualm was I’d have liked a choice of pillows as the ones on the bed were too high for my neck. Other than that, perfect stay. "

"Very clean! "

"Friendly staff chilled vibe clean and tidy plenty of room and right in town"

"Very friendly and convenient "

"Views of the Tyne and spacious seating area in the foyer. Liked jacket potato with spicey b Chilli beef. My wife had haddock and chips BUT she was not convinced that it was haddock. "

"When you staying in an historic building as old as the railway line it serves, there's certain aspects that is going to feel dated. Sure, it's not going to feel like a brand new building but the age gives the hotel some character. The room was perfect for a two night stay, clean and a nice size TV not some portable TV."

"Staff were really friendly and helpful. "

"This is one of the best hotels I have stayed in for a long time. Absolutely beautiful building, extremely skilfully converted to a hotel. The welcome from the front desk person on our arrival at 10.30pm was wonderful. She seemed genuinely pleased to have us at the hotel. The room was spotless with the bathroom excellent with a great shower. Breakfast was delicious and served with joy and love. The bar was nice and the bar staff equally lovely. The staff are an absolute credit to this hotel. So cheerful, welcoming, and polite. Absolutely no complaints at all - which is rare for me :-)"