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"Friendly and accommodating"

"Generally fine, although I tried to ask many times and our booking was for 4, there was not an extra bed on arrival. However this was quickly resolved as they added a bed. We were the only people at breakfast the next morning and the lady was very nice. 8 particularly liked Vegetarian breakfast with veggie haggis!"

"Very nice room overlooking the quay. Staff friendly. My only quibble would be that pool/sauna etc area is far too busy."

"Enjoyed our stay. Quiet, nice rooms, lovely view. "

"The Malmaison was a lovely little get away for a night as a couple, nothing bad to say really other than sad no upgrade options were available when we checked in and the light in the room was broken so was quite dark. Plus side cheeky little Ferrero Rocher left for us and robes which was a nice touch "

"There isn't anything i didn't like about the hotel and the staff,well worth the visit. "

"The room was very spacious, and the equipment was very clean."

"Good location near the west end. Very comfortable bed for a brilliant nights sleep. Very happy with my stay."