Find all hotels by Excellence Resorts in Dumbarton

"As someone who works for one of the most recognizable and known top of the line hotels in the world, i know what luxury and good service looks like. Once you drive into the property you're greeted by beautiful landscaping, then once you walk into the front door you're greeted with a stunning view of the ocean and a beautiful lobby. The bellman are top notch. (Akeem delivered my bags to the room). Rasan and Nicole from the front desk were awesome and extremely helpful. The chef at the jerk hut had a amazing personality, i forgot to get her name but she was short. As a Jamaican, i also know that the buffet food at most all inclusives are usually mediocre, but that's not the case with Moon Palace. Shenoya, Ann-Marie and Giovanni at the buffet were very attentive and helpful. Mr Howard along with the rest of the spa staff were great. The staff at the playroom were friendly and always remembered my daughters name. The beach party was a great time. Michael Jackson impersonator was AWESOME. My 3y/o daughter was always playing with the phone having what i thought was imaginary conversations, until about 2 days in i heard a voice talking back to her, it was Novia the operator, who then graciously enlightened me to the fact that those imaginary conversations were not so imaginary lol. She was incredibly gracious and didn't seem annoyed with the fact that my daughter was calling repeatedly without my knowledge. LOVED THE PROPERTY AND ALL THE AMENITIES! EAT SUNDECK PIZZ"

"Riu is a great resort. The staff is extremely friendly and the property has lots of amenities. Especially enjoyed the entertainment and social activities. Highly recommend staying here. "

"Good hotel very comfortable "

"Great place to stay "

"Everything about the property was very excellent the food and the cleanliness of the room. When i go back to jamaica i know where im going to stay"

"Great stay!"

"We had the best time here! We will be back!"

"The staff members were very friendly and helpful. The property is well kept and there’s a lot to do. The night shows are incredibly amazing. We felt safe the entire time at the resort and the rooms were comfortable and clean. "

"Great experience "