Hotel with a Concierge in Nakuru County from SAR 214

"Arrived on 31Dec. departed on 1Jan. Hot water was not available through out the day. Provided single toothbrush and water for one person. My hotel receipt did not match amount paid via credit card. TV was not clear. Good food, friendly staff. "

"This bad NEWS got took il a few days before before the holiday tried to cancel which is a JOKE EXPEDIA blames the CHESTER Hotel the CHESTER Hotel blames EXPEDIA . So this money back statement is a ly Money back never now ther asking for a testimonial do book Thru EXPEDIA OR THE CHESTER HOTEL NIROBIE "

"The staff bent over backwards to accommodate our every need. The food was excellent and when the hotel restaurant wasn't open, a hotel-owned restaurant next door had excellent food. The difficult thing about getting a 4 star rating in Nakuru, Kenya, is that the area is subject to frequent power outages and the internet service simply isn't the best. I wish this property didn't have to deal with these inconveniences because everything else was superb. "

"The was confusion and I ended up staying at the resort. I would have been very disappointed to stay at the hotel with the money I paid. The staff at the resort were friendly and helpful and my room was very quiet. The breakfast was super. Although the resort is in Karagita, I never experienced anything negative. The lighting in the room should be improved since some people come to work not just leisure."

"Great stay, staff made me feel exuberant, and at relaxing.. catering to all my needs, wants and desire. Politely prepare my meal and ask did I need anything else. Greeting in the establishment was on going. House maids made sure room was thoroughly clean. Very nice clean swimming pool. Management spoke to me is everything okay! Would definitely tell my friends visiting to choose this Hotel. "

" I booked a room at Hotel Genevieve Biashara, Nakuru, Kenya through the hotels.com online service on February 20 to February 21 and paid through the card visa + hotels.com bonuses. When I arrived on February 21 in the evening Hotel genevieve Mashindo street off Kanu street Nakuru, Kenya, the hotel administrator immediately stated that they had no room for me in the hotel. When I showed them the confirmation letter to hotels.com. to my email, the hotel administrator accused the hotels.com online...

"The rooms were very clean and had a beautiful view. The lodge os also very close to the main highway."