Family Hotels in Kenya from SAR 211

"We had stayed here previously and been in an older room with an outstanding view. This stay we were in the new section where the room was very new and very well fitted out, still with ocean views but not as good as the previous room . The hotel was very busy and we found the service not quiet what I would've expected. I am also rethinking all inclusive as I found the drinks selection very restricted and the food just above average. Check in was slow check out a key was left in the room and we...

"We had a very bad experience in this hotel. At 2:30 am someone started knocking at our door at least 3 times. I woke up and when I opened the door, there was the bell boy bringing a suitcase that was not ours. After he noticed he got the wrong room, he apologized and left. It was almost impossible for us to get back to sleep and we felt tired all day long. It is unbelievable that a "5 star" hotel has this type of mistakes. Also, when checking out, we got a different rate than what was initially...

"Interesting art and images of antique carvings on the walls of upper level hallways, a nice touch. My fav place to stay & dine in Kilimani."

"Excellent service"

"Was just amazing, Food, stuff everything Thank you "

"Serena Beach Hotel is well located, had beautiful timeless architecture and wonderful ambience. The staff made our stay special, very attentive, pleasant and wet had lots of laughter with them. The Chef is outstanding, all the meals and snacks were well prepared, with a diverse presentation of food and drink. The sea front needs some cleaning attention otherwise we enjoyed cooling off in the ocean, very safe and comfortable to swim, even for the little ones. We will be back!"

"Attentive staff. Clean throughout property. Beautiful landscape. Excellent restaurants. Stayed 5 days and did not have reason to leave the property "

"Good facilities for a work trip. Staff very kind and helpful. "