Luxury Hotels in Europe from SAR 537

"Check in was efficient and staff felt like they wanted to serve you, unlike some places where it feels like you’re a burden. Staff on hand to support you to your room if you need it. The room was well appointed, though both bedside lights were detached from the wall, the TV option to cast from your own device didn’t work, and the shower broke when attempting to use it. All apart from the TV were fixed quickly, though for a 5 star hotel, especially the lights and TV, should have been sorted...

"Loved the hotel, welcomed by very personable and kind doormen who were so friendly and attentive throughout our whole stay. The room was lovely and very spacious! Pool was busy but still nice! The location was also great, which a short walk over the river into the centre of York and the hotel was a perfect get away from the busy streets after a day walking around. Only negatives would be the foyer and welcome - it was very busy and queues up to the door! There needed to be a more efficient...

"Great location for T5"

"AMAZING ! 5 stars+ hotel"

"Just a superb hotel which understands customer service."

"I can't say enough good things about this hotel. It is majestic. The staff is impeccable. They catered to our every need. Every day we came back to the room to find presents. It is in the middle of the square - dining and shopping are all in walking distance. Ask the concierge to help find a driver if you don't have anything set up and they will take you all over the countryside. It is affordable and they will give you a wonderful driver. I felt safe and welcomed here. I traveled with my special...

"Warm welcome and offers of help with the luggage Smooth quick and friendly check in and shown to our room. Nice touch! Room was spacious clean and had everything we needed. Bed was a little on the soft side for my liking (but that is just my preference). Staff are helpful and lots of patience, nothing was too much trouble You get what you pay for imo My only issue is that we couldn’t get into the dining room on either night we stayed as it was full. Disappointing given that we paid so much for...

"Centrally located and easy walking to all the interesting places to see. Staff very friendly and helpful. "