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"We had the best time! The resort is immaculate and well maintained. The food was great especially the hibachi and cheese wheel pasta. There were plenty of activities throughout the day and awesome themed nights especially the white party with the fire dancers, silent disco and Michael Jackson tribute. The service was top notch - Jorge and Ricardo with amazing service at hibachi Salvatore and Esther with attentive service at the pool Activities team Eduardo with an aqua aerobic session and ping pong with my son and Jackie with a Spanish lesson Mora was always there with a morning mimosa…..or 2! Joy and Sebastian were FANTASTIC!!! They were super knowledgeable about my son’s Celiac. They went out of their way at every meal to make sure my son was happy! We can’t thank you enough. You really made this week easy. Those churros, though, put a smile on my son’s face. Thank you!!!"

"We loved our second stay in a "corner/tower" room (room #652 this time). The Cancun Point location of Riu Palace Las Americas allows for safer swimming, away from the dangerous riptides that can form along the "straight-line" beachfront along much of the coastline. Staff were wonderful, with special to Berenice in Reception, Miguel in lobby (luggage management), Marlene in Don Romero beachfront-buffet dining area, and the young lady who operates the Capuchino bar in the early mornings (we are sorry to have forgotten her name, but she is also a treasure). However, as guests who are 60 years of age, we do have a few points of constructive criticism: 1) We do not drink much alcohol, but when we do order a cocktail, we are willing and able to pay more for a premium option - but this option doesn't exist. 2) The beach lounge chairs are not comfortable for older bodies like ours. Again, we would like to have a premium option, - ie, to be able to rent a high-quality CUSHION for our lounge chairs. 3) Finally, once the entertainment begins at 10AM, it is difficult to find a quiet place to read on the beachfront. Also, the music volume is quite loud at night, making it difficult for those of us who go to sleep around 9:30-10PM - even in our 6th floor room #652. We actually LOVE the Riu Palace Las Americas, but as we get older, we may decide not to return only because of these few "pain points." We want to thank your incredible staff for our amazing memories!"

"Great staff, food, atmosphere "

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"Excellent service, specially the waitors at the buffet restaurant "

"We always stay here the first night of our vacation. And our group continues to grow. "

"Very well run operation. Excellent employees/service. Very friendly and fun. "

"I was so impressed with my stay! It was so clean and the staff were absolutely amazing. The only down side i can think of is that the resort is about 30 min from the hotel zone but there’s plenty to do on the resort so that didn’t matter much anyways. They have shows and activities going on all day and night i had a blast!"

"I really enjoyed my stay here, I was on a solo trip for my birthday and everything was great, service , butler, house keeping, everything was a 10/10 will recommend! "