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"Well maintained and friendly staff."

"Good, traditional hotel with pleasant staff. Excellent value for money when I stayed. Would have stayed again if not fully booked! Will return."

"The pool has literal lumps of black dirt on the tiles, it hasn’t been cleaned for a long time. The jacuzzi is the same temperature as the pool and also dirty. No shower facilities after the “swim” Run down hotel, breakfast staff were just there, never said good morning, no interaction from any staff actually. Won’t be staying there again. "

"The room was lovely, overlooking the sea. The staff were absolutely fantastic. Every single one friendly and helpful, willing to give up their time from the kp to the manager. Excellent service, lovely hotel, delicious food. "

"Staff were all very friendly and efficient. Breakfast was excellent in terms of choice and quality. Champagne Bar cosy. Room was a delux double but on 3rd floor so in the eaves. Dimly lit one small window, lack of plug sockets and mirror in the main room. TV signal poor. Housekeeping was good, fresh towels daily, nice touch of fresh milk in the fridge however, we had to request water to be replaced and the biscuits were not replaced after arrival not that we were desperate but would of been...

"We only stayed one night over NYE due to its proximity to the event we were at so we didn’t use the hotel’s facilities. The staff were very friendly at reception and in the restaurant where breakfast was served. Breakfast was tasty and fresh. The hotel room itself was clean and fine for our requirements but it was definitely in need of updating."

"Great hotel, staff very pleasant and helpful throughout. Room good size, large comfortable bed, bathroom with shower and bath. Ample toiletries supplied. Hospitality tray, which was replenished daily. Very good breakfast, with wide choice. Free parking on site. Good wi-fi. There I are two pools and spa, but unfortunately we didn’t have time to go in either. Hotel is about 20 minutes walk from St Helier where there are plenty of shops and restaurants. Buses also stop nearby. Only a couple of...

"Friendly, helpful staff. Comfortable room. Problem with toilet was remedied immediately. Hotel could do with pool area being smartened up. Sound proofing between rooms not the best. Loud music played a few evenings but was dealt with by staff when contacted. Great location for central St Helier, easy to walk to many areas. On the whole, a great stay in Jersey."