Search Resorts in Chân Chim

"The staff are very friendly and accommodating. They make you feel like part of the family. Very helpful in organising tours and making recommendations on where to eat and other things to do."

"The Staff was wonderful in every aspect! Hotel was is a great location to walk the area. Restaurants close by were excellent!"

"Great place, and staff was amazing and helped us out a lot "

"Great location, property is very clean. However, what made our stay special was the staff, very friendly, welcoming, and attentive, specially Susan at the front desk , and Michael at the sky bar. The spa was awesome as well."

"The hotel was wonderful! The staff could not have been more helpful and attentive. A highlight of our trip! "

"Good breakfast buffet and spa there is excellent! All the staffs are great "

"Super stylish and unique looking hotel. The roof top bar is great and the bar tender was super charismatic although I forgot his name. I’m curious to know if they have a property in HCMC. "

"Beautiful property, great location in the Old Quarter. Loved the rooftop sky bar, too. Would stay every visit to Hanoi"

"I love Lotte. I stayed in one of the Suites with club lounge access. The gym, the spa, and pool are wonderful. The men’s sauna and indoor pools are well maintained and cleaned regularly. The club lounge is basically free dinner in the evenings, in case you don’t want to eat out. However, the best part of the lounge was AN, who works there. She was incredibly attentive to my business and personal needs while I stayed there. I joked that she was more of a concierge. Honestly, she made the best ça phe da I had my entire years of coming to Hanoi for business. I ventured often to Pharaoh bar too during my stay. One of the best jazz clubs in Hanoi. I will definitely stay again. One warming, beware the elevators…it’s a process as you have to one elevator to another if you have club access. I got embarrassingly lost twice. "