Find Hotel with a Concierge in Cat Ba Island

"Amazing stay with our three daughters"

"The hotel was very clean and the receptionist was excellent. The location was fantastic but not noisy."

"Hotel is under booked and so under staffed - like a ghost ship The staff that are there seem uninterested in service and , humorously, don't know how to work the toaster. Breakfast was passable at best. Possibly caters for Chinese tours as there was no sense of individual service. Room was fine, great view of the harbour and the sunset. Location is good as it's a little walk past the town (so quiet) and near the small beaches. Sadly the small beaches are having large hotels built on them so they...

"Where do I start. We arrive at the hotel and are told that we don't have a room. We told to go look somewhere else as there was nothing they could do. I told them this was unacceptable and insisted that I get a refund or a room, finally the manager started to phone another hotel. We were told that he would get us a similar room in a comparable hotel. No so, the place was a dump. Next we were told that we would have a the best room in the hotel with a sea view room the next night to make up for...

"The staff was incredible. They ensured we had a booking for our bus the next morning and dropped us off at the bus location after breakfast. Breakfast was quite extravagant with very beautiful views. The roof top pool wasn’t very fancy but had a great view and was everything you could need. "