See all properties
Save

Mercure Hai Phong

5.0 star property
Luxury hotel with a full-service spa connected to the convention center in Hai Phong

Choose dates to view prices

Photo gallery for Mercure Hai Phong

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Deluxe Apartment, 2 Bedrooms | Down comforters, minibar, in-room safe, desk
Superior Room, 1 King Bed | Down comforters, minibar, in-room safe, desk
Highchair, eco-friendly cleaning products

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • 24/7 front desk
The current price is SAR 225
SAR 255 total
includes taxes & fees
5 Apr - 6 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Down duvet
Day bed
Private bathroom
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Room, 2 Twin Beds, Club Lounge Access

Down comforters, minibar, in-room safe, desk

Privilege, Room, 2 Twin Beds, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Down duvet
Day bed
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio, 1 Double Bed

Down comforters, minibar, in-room safe, desk

Studio, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
LCD TV
Down duvet
Day bed
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio, 2 Twin Beds

Studio, 2 Twin Beds | Down comforters, minibar, in-room safe, desk

Studio, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
LCD TV
Down duvet
Day bed
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Down duvet
Day bed
Private bathroom
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Down comforters, minibar, in-room safe, desk

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
LCD TV
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Apartment, 2 Bedrooms

View from room

Deluxe Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
LCD TV
  • 70 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Standard Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Down duvet
Day bed
Private bathroom
Eco-friendly toiletries
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Club Lounge Access

Deluxe Suite, 1 King Bed, Club Lounge Access | Down comforters, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Down duvet
Day bed
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed, Club Lounge Access

Down comforters, minibar, in-room safe, desk

Privilege, Room, 1 King Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Down duvet
Day bed
Eco-friendly toiletries
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool

Meliá Vinpearl Hai Phong Rivera

  • Spa
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, (76)
The price is SAR 256
SAR 290 total
includes taxes & fees
16 Mar - 17 Mar
Meliá Vinpearl Hai Phong Rivera

About the neighborhood

Map
12 Lach Tray Street, Lach Tray, Hai Phong, 180000

What's nearby

  • Lach Tray Stadium - 2 min walk - 0.2 km
  • Hai Phong Opera House - 13 min walk - 1.1 km
  • Hai Phong Museum - 18 min walk - 1.6 km
  • Du Hang Pagoda - 3 min drive - 1.6 km
  • Aeon mall lê chân hải phòng - 3 min drive - 2.8 km

Getting around

  • Hai Phong Train Station - 11 min walk
  • Haiphong (HPH-Cat Bi) - 17 min drive

Restaurants

  • ‪Quán Bà Cụ - Bánh Đa Cua Bể - ‬2 min walk
  • ‪Nhà máy bia Hải Phòng - ‬1 min walk
  • ‪Quán Bánh Bèo - ‬8 min walk
  • ‪Miến Tôm Hàng Kênh - ‬4 min walk
  • ‪Bà Cụ - ‬4 min walk

About this property

Mercure Hai Phong

Luxury family-friendly hotel located in Ngo Quyen
A poolside bar, a grocery/convenience store, and shopping on site are just a few of the amenities provided at Mercure Hai Phong. Treat yourself to a body treatment or a massage at Bloom Spa, the onsite spa. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • A ballroom, a computer station, and a 24-hour front desk
Room features
All 233 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Highchairs and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Daily housekeeping, desks, and phones

Languages

English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM: VND 270000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Cuppa Gourmet Café
  • Flame Grill & Bar

Things to do

  • Bike parking
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's games
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (3714 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body treatments
  • Massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Day bed
  • Down comforter
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch LCD TV

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 270000 per person
  • Airport shuttle fee: VND 356400 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hai Phong Hotel
Mercure Hai Phong Hotel
Mercure Hai Phong Hai Phong
Mercure Hai Phong Hotel Hai Phong

Frequently asked questions

Does Mercure Hai Phong have a pool?

Yes, this property has an outdoor pool. The pool will be closed during the winter.

Is Mercure Hai Phong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Hai Phong?

Self parking and valet parking are free at this property.

What time is check-in at Mercure Hai Phong?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Hai Phong?

Check-out is at noon.

Does Mercure Hai Phong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 356400 per vehicle applies.

Where is Mercure Hai Phong located?

Located near the airport, this family-friendly hotel is 14.6 mi (23.5 km) from Do Son Beach and 32.1 mi (51.6 km) from Cat Ba National Park. Hai Phong Train Station is 11 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mercure Hai Phong Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 74 out of 105 reviews
Rating 8 - Good. 23 out of 105 reviews
Rating 6 - Okay. 6 out of 105 reviews
Rating 4 - Poor. 0 out of 105 reviews
Rating 2 - Terrible. 2 out of 105 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Srecko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 4 nights in Nov 2024

8/10 Good

Jiantao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Teck Meng Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in
Stayed 4 nights in Feb 2023

10/10 Excellent

vu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 3 nights in May 2024

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with superb breakfast. Fresh, sustainable and tasty. The location of the hotel is top. Close to good restaurants, running streak around the lake and the local brewery. Neighbour with the best “yellow chair” in HP.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Hai Phong. Staff was very helpful and friendly.
Stayed 4 nights in Apr 2024

10/10 Excellent

SON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. It's an upper class hotel that's managed by a foreigner, so it shows in the quality of the customer service and overall quality of the hotel. The breakfast selections were plentiful and delicious. We highly recommend this hotel.
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay experience.
Stayed 3 nights in Feb 2023

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and beautiful hotel

10/10 Excellent

Cuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern.
Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very functional hotel. It was near to where we needed to be in Hai Phong
Stayed 2 nights in Jan 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Helpful staff. Good value.
Stayed 1 night in Feb 2023

10/10 Excellent

Joanna Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very modern, extremely clean and staff were always very attentive, polite and friendly. It’s in a good location in the town for food, drinks and shops and there was underground parking. The rooftop pool is a fantastic area with amazing views as it’s on the 28th floor. It’s lit up at night and it looks so lovely. We had a free birthday cake for my partner that we weren’t expecting and the price of staying there was very very reasonable as it was a package with the flights. The air con worked well thankfully and we thoroughly enjoyed our stay there. I would highly recommend others to stay there. Thank you everyone who works there.
Stayed 10 nights in Aug 2024

10/10 Excellent

Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service overall
Stayed 4 nights in Jul 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Used as stopover between Halong Bay and flight to Can Tho. Good standard of hotel
Stayed 1 night in Apr 2023

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this property. First was pre COVID. Nice clean hotel, friendly staff. I like to walk and explore so this was a good choice. Comfortable beds Water pressure for showers 4/5 Overall I’d stay here again :)
Stayed 1 night in Dec 2023

6/10 Okay

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice but too hot. Avoid in the summer.
Nice hotel, great service and clean room, but ac would not cool room below 24 degrees. Uncomfortable due to heat/humidity when trying to sleep. Highlighted issues to the front of house team, but from evaluating their reply, I suspect it is a common complaint.
Stayed 1 night in Aug 2023

10/10 Excellent

Hwayoung

Stayed 2 nights in Nov 2024

10/10 Excellent

KOK LEONG

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

rahmadani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Naoki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインも早く、部屋もキレイでした。 朝食もバラエティ豊かで良かったです。
Stayed 1 night in Nov 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2024

10/10 Excellent

Kim

Stayed 4 nights in Sep 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024