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Sheraton Hai Phong

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Hai Phong

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Photo gallery for Sheraton Hai Phong

Executive Suite, 1 King Bed, Non Smoking (View) | Minibar, in-room safe, desk, blackout drapes
Lobby
Presidential Suite, 1 Double Bed (View) | Living room | LCD TV
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • Free WiFi
The current price is SAR 256
SAR 290 total
includes taxes & fees
5 Apr - 6 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Presidential Suite, 1 Double Bed (View)

Presidential Suite, 1 Double Bed (View) | Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 1 Double Bed (View)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 300 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Non Smoking (View)

Club Room, 2 Twin Beds, Non Smoking (View) | Minibar, in-room safe, desk, blackout drapes

Club Room, 2 Twin Beds, Non Smoking (View)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (View)

Executive Suite, 1 King Bed, Non Smoking (View) | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed, Non Smoking (View)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Map
Vinhomes Imperia Urban Area, Ha Noi Str, Thuong Ly Ward, Hong Bang District, Hai Phong, 180000

What's nearby

  • Hai Phong Museum - 4 min drive - 2.4 km
  • Hai Phong Opera House - 5 min drive - 2.8 km
  • Du Hang Pagoda - 5 min drive - 3.1 km
  • Lach Tray Stadium - 7 min drive - 4.3 km
  • Aeon mall lê chân hải phòng - 8 min drive - 5.6 km

Getting around

  • Hai Phong Train Station - 10 min drive
  • Haiphong (HPH-Cat Bi) - 22 min drive

Restaurants

  • ‪The Paul - ‬4 min walk
  • ‪Green Paris - ‬1 min walk
  • ‪Inbox cafe - ‬10 min walk
  • ‪Quán Ba Bữa - 七号食堂 - ‬4 min walk
  • ‪Yotea1 - ‬3 min walk

About this property

Sheraton Hai Phong

Luxury hotel located in Hồng Bàng
Consider a stay at Sheraton Hai Phong and take advantage of a terrace, a shopping mall on site, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • A porter/bellhop, luggage storage, and a 24-hour front desk
  • Guest reviews say good things about the overall condition
Room features
All 362 rooms feature comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, recycling, and electric kettles

Languages

Chinese (Mandarin), English, Vietnamese

Similar properties

Lobby lounge, pool views, open daily

Hotel Nikko Hai Phong

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 91 reviews
The price is SAR 263
SAR 298 total
includes taxes & fees
4 Apr - 5 Apr
Hotel Nikko Hai Phong

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 288,750 for adults and VND 144,375 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aqua Bar
  • Harbor
  • Lobby Cafe
  • Yi Ling Ling

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 9,741 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (40 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Extra beds are available only for children 4-11 years old.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1270500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 288750 for adults and VND 144375 for children
  • Airport shuttle fee: VND 2079000 per vehicle (roundtrip, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2079000 (roundtrip)
  • Rollaway bed fee: VND 1270500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Vinpearl Hotel Imperia
Vinpearl Imperia Hai Phong
Vinpearl Imperia
Sheraton Hai Phong Hotel
Sheraton Hai Phong Hai Phong
Vinpearl Hotel Imperia Hai Phong
Sheraton Hai Phong Hotel Hai Phong

Frequently asked questions

Does Sheraton Hai Phong have a pool?

Yes, this property has an indoor pool.

Is Sheraton Hai Phong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Hai Phong?

Self parking is free at this property.

What time is check-in at Sheraton Hai Phong?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Hai Phong?

Check-out is at noon.

Does Sheraton Hai Phong provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 2079000 per vehicle applies.

Where is Sheraton Hai Phong located?

Located in Hồng Bàng, this luxury hotel is 16.8 mi (27.1 km) from Do Son Beach and within 32 mi (52 km) of Dragon Park and Cat Ba National Park.

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Sheraton Hai Phong Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 141 out of 223 reviews
Rating 8 - Good. 53 out of 223 reviews
Rating 6 - Okay. 16 out of 223 reviews
Rating 4 - Poor. 7 out of 223 reviews
Rating 2 - Terrible. 6 out of 223 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ATSUSHI

Liked: Cleanliness, staff & service, property conditions & facilities
Good facility, Good service, Good breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room great helpful staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, breakfast buffet really wide variety of western, Japanese, Korean, and Chinese offerings.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Uyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we stayed only one night in Hai Phong, Sheraton was the best hotel we stayed during our entire trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi was a very nice and pleasant person and because of her, I would visit this hotel when I have chances. Dep is another person who did great job to make me happy. Thank you.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ngoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean, friendly staffs, great location, and great dining options.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tuul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Vietnam. The service was excellent. The front desk employees are very polite, very friendly and high educated. I am highly recommended this hotel, if you’re planning to visit to Vietnam.

8/10 Good

Kang Ju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but expect more breakfast option.
Good hotel, good facility and very clean. However, I hope there is a variety of breakfast options.
Stayed 6 nights in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great rooms, super friendly staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Zimu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent stay! Lovely staff, nice location, great meal. Happens to be the kid’s birthday, he’s super happy cuz Hotel prepared balloons and cake!
Stayed 1 night in Jul 2024

10/10 Excellent

YOSHIYA

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel and Restaurant ! Great food 👍
Stayed 1 night in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Sheraton. Beautiful hotel, great staff and a nice area.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, very clean and great service. Would highly reccommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Phan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cozy
Stayed 1 night in Feb 2024

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It would be perfect 5 star except i asked for help buying a trqin ticket the reception wanted 2mill vnd went to train station 3 min taxi away cosy 110vnd it was a blatent way to make money
Stayed 3 nights in Sep 2024

8/10 Good

hae yeol

Liked: Cleanliness, staff & service, amenities
Electrical power has been stopped too often
Stayed 3 nights in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service
bad
bad service
Stayed 2 nights in Mar 2024

4/10 Poor

Miu Shan

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Disappointed for a well known hotel
When I used the bathtub on the first day night. I found a lot of black objects and informed the reception to arrange for check a clean up when I leave hotel on next day morning. When I back hotel at night and use the bathtub again, I found no one to check and clean, it looked like rust. When I checked out on 3rd day and told the reception, they just said sorry, sorry. And I believe they simply ignore the problem and will not take any action to solve the problem, it is very disappointed for me
Stayed 2 nights in Jun 2024

2/10 Terrible

Miu Shan

Disliked: Cleanliness, staff & service
Bad
Don’t recommend. So surprise to me due to have some issue during my stay. 1st no make up room when I come back even though I already request, the time almost 5:30pm. Next is no new sleeping shoes for me to change, 3rd no body wash. Highly recommend the group doing the improvement ASAP
Stayed 6 nights in Mar 2023

10/10 Excellent

SHAN PIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
購物便利
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Uyen

Stayed 1 night in Dec 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024