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"Just didn’t feel safe "

"The property was so clean, great staff, family oriented and close to everything one might need."

"Very enjoyable experience. Comfortable room."

"I loved the property and the staff associated with the hotel was mostly friendly and efficient. I was offered a late check out upon arrival- which was great given the conference am session i had prior to check out. Ms. Hernandez on the cleaning staff was extraordinary as were the doormen/valet! The Starbucks was conveniently located and team worked quickly to get everyone taken care of (although they didnt have all Sbucks products). A few minor points that detracted from my overall experience I think are worth noting as a business/frequent traveler 1. It was inconvenient to not be able to sign restaurant, specifically the Bonaventure Bar/Brewery and convenience shop- located on the main floor- items to the room. Apparently, even though these places shared the hotel name and were in close proximity to lobby offering the only options for a hotel guest at the pool or in need of toiletry items, they were separate from the hotel. The staff didn't seem to be held to the same standards of friendliness and efficiency as the hotel staff. The Bonaventure Bartender in particular was not a good representative of Bonvoy Marriott standards. 2. The grounds were lovely w/the exception of a huge eyesore between the pool, brewery+ outdoor gardens- storage/trash all around. 3.be amazing to offer f&b service at pool. 4. Spotty unsecured wifi bad for business traveler. 5.Prime Steakhouse closed multiple nights of biz conference- disappointing."

"Excellent centre location, big room, the valet service very good. Pool is heated and open till 11pm"

"Was adequate for an overnight "

"Love the easiness of this hotel"

"The staff is friendly, and the place is clean. It is within walking distance of Universal City. The shuttle runs every day, every 15 minutes."

"Nice modern room. Clean and comfortable. "