Find Historic Hotels in Bui Thi Xuan

"FRONT DESK STAFF IS NOT NICE AND NO PROFESSIONAL EXPERIENCE. NEED MORE TRAINING, SHOULD HAVE MANAGER TO OVERCOME OR RESOLVE PROBLEMS WHEN GUESTS HAVE ISSUES THAT RECEPTIONIST HAS NO AUTHORITY TO OVERCOME"

"Always stay at Eden Star Hotel as the staff are the friendliest and hotel is excellent in every other way. "

"Convenient and staff friendly helpful"

"This is the first negative review I have ever done. The first room I was in had a broken fridge, a broken air conditioner and was not clean. I asked to be moved. The second room had a broken toilet and broken tv. I asked for them to be fixed and was told that this was a bad hotel, I should expect things like this. I fixed the toilet myself. The room was dirty and unmaintained. The shower curtain and bathroom walls had mould everywhere, and the sleeping area had filthy walls, mould and humidity...

"I actually stayed quite a long time at this hotel, totally about half of the whole month that I was in VN. I like many things about the hotel, particularly the staffs and their service. The hotel conditions however have few things need to be repaired and kept in good maintenance. Also, I traveled to Saigon from USA with full luggage allowance by airlines, and unlike many other hotels in Saigon where they provide free storage, this one charged me high fees for leaving few suitcases at the hotel...

"Shower flooded, safe not working. Breakfast poor. Cleanliness poor. There are so many other nicer hotels in the same price range to stay at."

"Room aircondition is not cold; need servicing and refill refrigerant. Wall’s fan is too noisy; need to be replaced. 2 free drinking water bottles are too small and insufficient to drink and make coffee; should provide slightly larger bottle. Beds are not comfortable; need new replacement. Room cleaning staff and morning breakfast are hard working and good. Receptionists need some improvement in english. "

"Nice place and the service perfect i will comeback again "