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"Customer service was very accommodating and very helpful for my stay at the hotel."

"Had a nice stay , the only one thing that I’d expect was we found a "

"A very enjoyable stay. Staff are friendly and efficient."

"This hotel was in an excellent location and we had a good check in experience. The convenience of the hotel to the shopping area, train station and cabs was excellent. We would happily stay here again."

"Only spent a few days here and is not our first time. The stay was excellent, central to all the best attractions. Would have loved a fridge in room. "

"Exceptional "

"After reading all the negative reviews I was unsure but don't believe everything you read The hotel is amazing and hard working staff where nothing was too much trouble Very convenient for sightseeing and walkable plenty to see and do within the hotel even looking at the lobby was informative and beautiful to look at."

"Amazing!! Service here is second to none. Absolutely love this hotel and always choose it for my trips to Liverpool "

"Have stayed here before, not disappointed again this time. Would definitely recommend a stay here. Very friendly staff clean hotel, breakfast good, convenient for everything in Liverpool. Will be back."