Find Hotel with a Concierge in Brickell, FL

"Had a great stay. Quality of late night room service options was less than expected. Pool service was less than expected, took some coaxing and not as attentive as you would expect. Had to chase them down a few times even when they weren’t busy. No fruit trays while in the pool as advertised which was disappointing. "

"Very pleasant stay. Employees were very helpful and nice"

"Management and staff were impeccable on meeting my needs during my stay. "

"Great location , room was getting a little bit tired with various furtinure showing wear and tear Outstanding staff warm welcome and great service "

"Terrible stay, we found trash from previous guest in the kitchen and in the bathroom. Called for help , they didnt even send somebody to clean it up. Then they moved us to a second apartment, tv screen was broken. They changed it after 2 days. We got a chance to go back to our countries because we got stranded in miami because of the corona virus, they said they could not refund the days we had left.TERRIBLE DONT SATY HERE"

"Lovely place"

"It was amazing,The staff was superb and an excellent property perfect location "

"My experience at Novotel was ok. Staff was friendly and attentive. The location of the hotel is pretty quiet and there weren’t restaurant options at a walk in distance, be ready to Uber everywhere. "