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"All the staff were friendly and helpful. Complimentary birthday drink, which was very kind. Hot and continental breakfast. Excellent location, opposite restaurants, bars and cinema."

"Stayed there for the last few years"

"Great staff and site, but disappointed that we had to walk to reception to get a card authorised to purchase drinks at the bar in the evening...unnecessarily made things a bit of a faff. Staff were pleasant and welcoming though. Also please note that the parking charges have increased to £15 per night, not the £12.50 advertised. Staff did go out of their way to assist with our birthday celebrations, which were very welcome. Thank you."

"Great hotel. This was our third stay in 3 years. "

"This is our go-to hotel for Cheltenham/Gloucester. Easy to get to, friendly staff, a pool and gym. The food on site is delicious. There are lots of options available, bar, restaurant, room service. Nice seating areas outside and lots of places to sit inside if you want to read or play board games. We use it as a home from home when we are visiting family in the area. Highly recommended."

"Nice stay, large comfortable rooms "

"Lovely hotel, superb staff, clean, good quality bed and bedding. Guest use of the spa facilities is great. "

"Lovely hotel room was very clean bed very comfortable overall no complaints "

"Holiday had agreat service and people were wonderful "