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DoubleTree by Hilton Cheltenham-Cotswolds

4.0 star property
Hotel in Cheltenham with a full-service spa and a fitness center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Cheltenham-Cotswolds

Indoor pool
Terrace/patio
Indoor spa tub
Front of property - evening/night
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Spa
  • Room service
  • Bar
  • Pool
  • Gym
The price is SAR 286
SAR 344 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Manor House Suite)

Suite, 1 King Bed, Non Smoking (Manor House Suite) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking (Manor House Suite)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking (Cosy)

Room, 1 Double Bed, Non Smoking (Cosy) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 Double Bed, Non Smoking (Cosy)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed, Non Smoking

Room, 1 Twin Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 Twin Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Family Room, 1 King Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Sofa bed - double
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Family Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Sofa bed - double
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Delta Hotels by Marriott Cheltenham Chase

Pool
Hot Tub
Spa
Pet friendly
8.2 out of 10, Very Good, (1000)
The price is SAR 276
SAR 332 total
includes taxes & fees
2 Mar - 3 Mar
Delta Hotels by Marriott Cheltenham Chase

About the neighborhood

Map
Cirencester Road, Charlton Kings, Cheltenham, England, GL53 8EA

What's nearby

  • Cheltenham General Hospital - 4 min drive
  • Cheltenham Town Hall - 5 min drive
  • University of Gloucestershire - 5 min drive
  • The Promenade - 5 min drive
  • Cheltenham Racecourse - 8 min drive

Getting around

  • Cheltenham Spa Station - 12 min drive
  • Bristol International Airport (BRS) - 78 min drive

Restaurants

  • ‪The Merryfellow Inn - ‬14 min walk
  • ‪Norwood Arms - ‬5 min drive
  • ‪Place Fish & Chips - ‬2 min drive
  • ‪Curious Cafe - ‬5 min drive
  • Clock Tower

About this property

DoubleTree by Hilton Cheltenham-Cotswolds

Upscale hotel near Cheltenham Racecourse
At DoubleTree by Hilton Cheltenham-Cotswolds, you can look forward to an adjacent golf course, a terrace, and a garden. Indulge in a body treatment, a facial, and a body scrub at BEAUTY AT CHELTENHAM, the onsite spa. The on-site international cuisine restaurant, Lake 52, features garden views and dinner. Fitness classes are offered at the gym; the property also has dry cleaning/laundry services, a bar, and conference space. Stay connected with free in-room WiFi, and guests can find other amenities such as a steam room and a sauna.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, a banquet hall, and a TV in the lobby
  • Concierge services, meeting rooms, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 148 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee weekdays 6:30 AM–10 AM: GBP 13.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Lake 52
  • Lilleybrook Bar

Things to do

  • Fitness classes
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Conference space (2874 square feet)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • TV

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 22 2024 to February 15 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night, plus a deposit of GBP 15.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 75 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 200.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 13.95 per person
  • Secured self parking fee: GBP 5 per night
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 14492104

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Cheltenham Hotel
Hotel Cheltenham Park
Doubletree Hilton Cheltenham
DoubleTree By Hilton Cheltenham Charlton Kings
Cheltenham Park Hotel Charlton Kings
Doubletree by Hilton Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel
DoubleTree by Hilton Cheltenham-Cotswolds Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel Cheltenham

Frequently asked questions

Does DoubleTree by Hilton Cheltenham-Cotswolds have a pool?

Yes, this property has an indoor pool.

Is DoubleTree by Hilton Cheltenham-Cotswolds pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 75 lbs per pet. There's a deposit of GBP 15.00 per night and a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Cheltenham-Cotswolds?

Self parking is available for GBP 5 per night.

What time is check-in at DoubleTree by Hilton Cheltenham-Cotswolds?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Cheltenham-Cotswolds?

Check-out is at noon. Late check-out is available for GBP 30 (subject to availability).

Where is DoubleTree by Hilton Cheltenham-Cotswolds located?

Situated in Cheltenham, this spa hotel is within 3 mi (5 km) of Walks With Hawks, Cheltenham General Hospital, and Ronnie's Field. Imperial Gardens and Cheltenham Playhouse are also within 3 mi (5 km).

DoubleTree by Hilton Cheltenham-Cotswolds Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 351 out of 1001 reviews" "
Rating 8 - Good. 353 out of 1001 reviews" "
Rating 6 - Okay. 168 out of 1001 reviews" "
Rating 4 - Poor. 89 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pretty good but menu in dining room could be improved. Allowing Spa guests at hotel to dine in main pleasant dining room in their towelling dressing gowns in evening when others dressed properly was an unbelievable mix and intolerable ; where are standards going- this certainly was unacceptable!
Stayed 2 nights in Jan 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the visit, we did think the food in the bar and breakfast let it down, Hot breakfast was barely warm. No fresh crusty bread or rolls just sliced bread for toasting. We both had salad for main meal in the bar and it was very small, more like a starter. Staff very friendly and helpful and room very comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though being renovated, this stay was perfect. Staff so friendly and helpful, fabulous breakfast, lovely twin room and a nice pub The Clock Tower literally on the doorstep. Would definitely stay again, the Spa and staff were also lovely and I can highly recommend the Back Massages.
Stayed 2 nights in Dec 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
Housekeeping in the bedrooms needs to be done properly. Beds should be made each day not just "pulled up". Bathrooms should be cleaned and tidied.
Stayed 2 nights in Dec 2024

4/10 Poor

Rajeev

Business traveler
Disliked: Staff & service
Whole first day and night the heating in my room was not working. It was 5 degrees at daytime that day and zero degrees at night. Informed the staff twice, as first time the staff did nothing. Maintenance man came. Said he will see what he could do. Nothing really happened. Also explained to him the water pressure in the bathroom sink was as terrible. It was a trickle when you put the tap on. He just looked at it and said nothing and went out of the room. That whole area where the hotel is situated has terrible mobile connections. Even the Uber drivers said it's a place they hate to come to as the cell phone reception is so bad there.
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room (King). Lovely facilities in the fitness suite and spa, the only downside was the cold showers in the changing rooms.
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Julie

Traveled with partner
Liked: Cleanliness, amenities
I was checked into another residents room, he and a friend were both in the room when I walked in which was extremely embarrassing.
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
2busi but enjoying life
They had a full service gym attached to the hotel which was excellent. The breakfast offered a nice variety on both hot and cold side. Rooms were a bit small but I wasn’t planning to dance in it and the beds were comfortable.
Stayed 2 nights in Oct 2024

8/10 Good

Katrina

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Dirty Facilities and Cold Bedroom
Unfortunately my stay wasn't the best. Even though the staff were very friendly and helpful, the cleanliness and services let the hotel down. The pool changing rooms were dirty and the floor was pretty disgusting with matted hair and dirt. It looked like it hasn't been cleaned all day (I went at 8pm), even though there was 3 staff on the Spa desk. I was hoping for a relaxing swim, unfortunately there was clubbing music blasting out and an aqua aerobics session on. It would of been nice to know this as I wouldn't of wasted my time. The heating in the room was broken and the radiator didn't work. The lights also flickered and the duvet was very thin for winter months. There was a lovely girl on reception who swiftly brought me a mini radiator and another duvet, not ideal but my issue was resolved quickly. There are no lifts and some of the rooms are well away from reception or the restaurants, so it's a bit of a mission to get around with your bags. On a positive side, my room was an updated room and it was comfy and had all the amenities (apart from heating!). The gym was small, but of a very high standard with some brilliant equipment and much better than most hotels. The staff were also helpful and attentive.
Stayed 1 night in Oct 2024

6/10 Okay

Jasvir

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I was bit disappointed on our second day steam room and sona room was not working. We were not informed about this. We were also disappointed with the breakfast everything was cold. Staff was helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hayleigh

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room needs a deep clean. Hot tub frothing with thick foamy layer.
Stayed 1 night in Oct 2024

8/10 Good

Mark, WALLINGFORD

Liked: Cleanliness, staff & service
Property is undergoing maintenance and was not advertised at time of booking. Hotel in general was good, excellent service, facilities and breakfast. Room in need of a refurb. Hopefully that’s part of the ongoing maintenance work.
Stayed 1 night in Oct 2024

2/10 Terrible

Narciza

Traveled with family
Disliked: Staff & service, property conditions & facilities
Food poison
I was with my daughters! We had the same breakfast exept my youngest one had scrambled eggs! She became so I'll with food poison for 4 days! Very disappointed!!!
Stayed 1 night in Oct 2024

8/10 Good

Becci

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay again
Great quality room, spacious and high quality. Great shower , powerful and good temperature. Comfortable bed and bedding. Possibly higher tog duvet would be a suggestion but was very comfortable. Great breakfast options and quality
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Not so good. Work was being done near our room. There was a door to the outside near our room left open which made it cold. Furniture was being moved around and we heard people talking in the corridor outside our room early in the morning.
Stayed 1 night in Sep 2024

10/10 Excellent

Sanjay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfectly located property to visit Cheltenham. The facilities are great and the staff very welcoming. The breakfast was fantastic!
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Gavin

Liked: Staff & service
The hotel and staff was exceptional my only concerns the night I stay was quite noisy as think weddings guests were staying also. So my room wasn’t soundproof as stated plus disturb twice by knocking on door by drunk guests at wrong door number. Apart from that I honestly enjoyed my stay .
Stayed 1 night in Sep 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

6/10 Okay

Martin, Diss

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was obviously a very good hotel previously, and probably will be again once its renovation has been completed, but at the moment the 21st century isn’t its friend… principally, the lack of a lift (which doesn’t seem to be mentioned anywhere in its publicity) is a pretty significant drawback. That aside, staff are great…
Stayed 1 night in Sep 2024