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Holiday Inn Express Cheltenham, an IHG Hotel

3.0 star property
Eco-certified hotel with a fitness center and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Cheltenham, an IHG Hotel

Bar (on property)
Lobby
Point of interest
Exterior
Standard Room, 1 Double Bed with Sofa bed | In-room safe, desk, blackout drapes, soundproofing

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
The price is SAR 312
SAR 366 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Sofa bed - double
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds, Accessible

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Sofa bed - double
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Sofa bed - double
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Sofa bed - double
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Sofa bed - king
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Leonardo Hotel Cheltenham

Pool
Free WiFi
Restaurant
Gym
8.4 out of 10, Very Good, (966)
The price is SAR 282
SAR 338 total
includes taxes & fees
8 Dec - 9 Dec
Leonardo Hotel Cheltenham

About the neighborhood

Map
Dunalley Street, Cheltenham, England, GL50 4AP

What's nearby

  • The Promenade - 10 min walk - 0.9 km
  • Cheltenham Town Hall - 14 min walk - 1.2 km
  • Cheltenham General Hospital - 2 min drive - 2.1 km
  • Cheltenham Racecourse - 3 min drive - 2.1 km
  • University of Gloucestershire - 3 min drive - 2.4 km

Getting around

  • Cheltenham Spa Station - 7 min drive
  • Birmingham Airport (BHX) - 68 min drive

Restaurants

  • ‪The Brewery Quarter - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Frog & Fiddle - ‬6 min walk
  • ‪SOHO Coffee - ‬5 min walk
  • ‪Cosy Club - ‬5 min walk

About this property

Holiday Inn Express Cheltenham, an IHG Hotel

Eco-certified hotel near Cheltenham Town Hall
Located close to Cheltenham General Hospital and Cheltenham Racecourse, Holiday Inn Express Cheltenham, an IHG Hotel provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Great Room, offers breakfast and light fare. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby indoor pool
  • Express check-out, a vending machine, and a front-desk safe
  • Luggage storage, a 24-hour front desk, and a computer station
  • Guest reviews say great things about the helpful staff and location
Room features
All 138 rooms feature comforts such as pillow menus, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • 26-inch TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Chinese (Mandarin), English, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for GBP 12.95 per day; discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Great Room

Things to do

  • Access to nearby indoor pool
  • Fitness center

Family friendly

  • Access to nearby indoor pool
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Height-adjustable showerhead
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 26-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: GBP 90.00 (one-way)
  • Nearby parking fee: GBP 12.95 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cheltenham Holiday Inn Express
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Holiday Inn Express Cheltenham
Holiday Inn Express Cheltenham an IHG Hotel
Holiday Inn Express Cheltenham, an IHG Hotel Hotel
Holiday Inn Express Cheltenham, an IHG Hotel Cheltenham
Holiday Inn Express Cheltenham, an IHG Hotel Hotel Cheltenham

Frequently asked questions

Is Holiday Inn Express Cheltenham, an IHG Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

What time is check-in at Holiday Inn Express Cheltenham, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express Cheltenham, an IHG Hotel?

Check-out is at 11 AM.

Does Holiday Inn Express Cheltenham, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of GBP 90.00 one-way applies.

Where is Holiday Inn Express Cheltenham, an IHG Hotel located?

Located in the heart of Cheltenham, this eco-certified hotel is within 1 mi (2 km) of Cheltenham Town Hall, Cheltenham General Hospital, and Cheltenham Racecourse. University of Gloucestershire and Tewkesbury Abbey are also within 9 mi (15 km). Cheltenham Spa Station is 26 minutes by foot.

Holiday Inn Express Cheltenham, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 411 out of 1000 reviews" "
Rating 8 - Good. 391 out of 1000 reviews" "
Rating 6 - Okay. 124 out of 1000 reviews" "
Rating 4 - Poor. 51 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, amenities
-
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, and my kids really enjoyed it. Check-in was seamless, and very helpful information provided
Stayed 1 night in Oct 2024

6/10 Okay

Neil, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to downtown
Stayed 3 nights in Oct 2024

10/10 Excellent

Vitesh

Stayed 2 nights in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Viv

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there for a couple of days and the stay was pleasant. Staff were very friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nick

Stayed 5 nights in Sep 2024

6/10 Okay

Amrit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not somewhere for families to stay. Its in the centre of the town so lots of restaurants and bars around within walking distance. Very noisy into the early hours of the morning so we struggled to sleep due to the noise from people outside and those staying in the hotel. In hindsight not a location for families to stay with children. Much more for people looking for a good night out like the other patrons of the hotel.
Stayed 1 night in Sep 2024

8/10 Good

Ray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay staff excellent great service clean and excellent location
Stayed 3 nights in Sep 2024

10/10 Excellent

Leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient accommodation when visiting family. Didn't like noise from air con units outside room window.
Stayed 1 night in Sep 2024

10/10 Excellent

Mr Vee and Mrs Pamela

Stayed 1 night in Aug 2024

10/10 Excellent

Bethan

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover hotel.
Well situated close to centre, room very clean, lots of choice at breakfast. Only negative was you could hear other rooms having a shower but we were getting up early so wasn't an issue.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Sons Wedding
Great hotel in the centre of Cheltenham for my sons wedding day for the following day.. Hotel was very good overall for me..& i would book againat this location wirh no problems at all..
Stayed 1 night in Aug 2024

6/10 Okay

Graham

Liked: Cleanliness, room comfort
Busy and not the best Holiday Inn Express.
Overall the stay was pleasant. Room was clean but the towels felt like sand paper and one hand towel had a hole in it. Breakfast was chaotic and they couldn’t meet the constant demand for clean plates and cutlery. Lack of choice of breakfast juice as only orange or water available. Also the tv in the bedroom did not function properly which was either a signal issue or the tv on its way out.
Stayed 1 night in Aug 2024

6/10 Okay

r

Stayed 1 night in Aug 2024

10/10 Excellent

Neil james

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay is always good, been 3 times this year.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service
Great location.
Great location but lack of air con or a decent fan let the property down. I did use the gym and the pool which were a big bonus. Overall a good stay. Pleased the weather wasn't warmer or the lack of air con could've been a big problem.
Stayed 3 nights in Aug 2024

4/10 Poor

Linda

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No airflow or AC
Stayed 7 nights in Aug 2024

10/10 Excellent

Abbi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was lovely. Will definitely be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

ganeshan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel at exp above price
The hotel was very basic. Small room size, no Aircon. It’s not value for money at these prices. The staff except for a few seemed like interns who were doing this for first time Breakfast was basic and they wind down by 930 which is very odd in a small town like this - the staff was not pleased to wait even 5 minutes on breakfast despite the request Lots of dogs and one guest took food from the breakfast in the hotel plates to feed his dog no one from the hotel noticed and only took action after we pointed it out
Stayed 4 nights in Jul 2024