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"Ban tai was beautiful! The villa was very up-to-date and the staff was super helpful and friendly. The only negative is that they do not accept credit cards for check-in, despite it being listed on hotels.com as an option. Management claimed it’s because they have issues with physically using credit cards which seems incredibly odd for a luxe villa. The management wanted to hold 10,000 baht in cash during the stay, which is absurdly high compared to other stays in the area. "

"Incredible. Beautiful resort, with our every need catered for. Lovely attentive staff who can’t do enough for you! Stunning views & gardens."

"Facilities old, in need of updating and repair. Beach access decrepit, dangerous. Beach bar in very poor repair, breaking down. Poor, inadequate, forgetful service. Spider, centipedes, mosquitoes in room. Poor towel service. Adequate food. Poor coffee. Poor service follow-through - never received order I placed for kalamae. Not deserving of posted four stars - a one star facility - not recommended"