Find Resorts & Hotels with Spas in Banff

"Parking ramp is way too far from the property and the check-in process is chaotic. Staff were very polite and professional and rooms are nice but food/bar service was slow. "

"Hotel is beautiful, In excellent shape and in an excellent area. Carlitos restaurant made amazing Pizza and waits times were reasonable for how busy they were. Front desk staff were pretty great and the underground parking was expensive but worth it. Only complaints were housekeeping. We had housekeeping come in the first day but room wasn’t very clean and coffee supplies not refilled even though a tip was left. We decided not to have housekeeping clean rooms after that. Pool bathroom/change...

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"Will back next time "

"Overall very happy with the property and staff. Hotel is looking a bit dated but very clean and in good repair. Staff was exceptional, in particular, Alina at the front desk. Other staff were also excellent, dining room waiter, office staff always smiling and waving. Housekeeping did a wonderful job in our room. Please thank all the staff for us. they make the stay worthwhile."

"Amazing stay! Perfect location, great continental breakfast, gym was good, sauna was a bonus. This will be my first place to book into next time we are in Banff. Highly recommend!! "

"Loved the steam sauna, rooms were newly renovated. Perhaps they could add robes to the rooms. The coffee was excellent. Very friendly staff. The buffet breakfast was fabulous. Perfect location with quick access to everything."

"Great hotel for our family to stay at while we went skiing. There is a parkade for smaller vehicles but if you don't fit underground there is free street parking. The hot tub and sauna were wonderful after a day on the hill. "