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"lake front view it’s beautiful stuff are very friendly love my staying here "

"Excellent location, staff is very friendly and ready to help. You feel welcome and well taken care of. Will come back soon definitely!"

"Amazing property! The rooms, the design, the view, everything is great! One of the reception staff (with short hair) was very nice but the rest was rather cold which felt a bit odd. The pool is great, however pool staff allows guests to smoke (weed) in the pool which would put off some of the guests. A shame really but we had overall a great time. "

"We had a wonderful stay for three nights. The ambience was stunning. Location perfect with a great restaurant across the road. Staff were kind and helpful. Easy and fast check in. Great loungers at the water’s edge. The property is beautiful and well taken care of. Great pride shown in this amazing gem. I hope to be back. ❤️❤️"

"Fantastic location, friendly and helpful staff "

"Location"

"Best place in Bacalar!"

"I am so sorry but I am not gable to remember the ladies name that checked us in but she was so helpful and so animated with her stories on what to do and where to go. She was just wonderful. There was another very kind and helpful person by the name of Jose! This man was extremely friendly and always asked up how our sleep was and how are mornings and evening were going. He even gave me the fan from him own room! Great place with amazing staff! "

"It was not as nice in reality as in the pictures. It was OK though. Basically clean. The light in the bathroom did not work. The staff were pleasant and helpful. I slept very well there. The area was inconvenient, far away from the centre of town, so that you are dependent on taxis to get around. The taxi drivers are good though and charged a fair price. I never felt ripped off by them. While the area did not feel overtly unsafe, it was pretty grungey, not the best part of town. Were I to visit Bacalar again, I'd probably look for somewhere else to stay because of this hotel's isolated location. "